Child Support Specialist IV

Salary : $2,152.00 - $2,615.20 Biweekly

Location : Tehama County, CA

Job Type : Full Time

Job Number : 2025-00309

Department : Child Support Services

Opening Date : 11 / 24 / 2025

Closing Date : 12 / 5 / 2025 5 : 00 PM Pacific

Description

About the Department :

Tehama County Department of Child Support Services is one of 47 local child support agencies in California. The department manages approximately 2,700 child support cases. Providing customers excellent service is a top priority. Staff are trained professionals ready to assist customers in opening a case, establishing a child support order, determining paternity, modifying their order, and enforcing their order. Department Core Values : professionalism, teamwork, communication, accountability, flexibility and positive attitude.

I deal Candidate :

Tehama Department of Child Support Services is looking for a positive, professional team member with exceptional attendance, communication skills and eagerness to step into the role of a leader. Candidates should be a subject matter expert in case management with a record of excellent performance, conduct and professionalism.

About the Position :

Under limited supervision, the Child Support Specialist IV performs a wide variety of child support duties involving the most difficult and sensitive cases; acts in a lead capacity by training, reviewing, assigning, and directing the work of subordinate staff; acts in the supervisor's absence, assists with low-level administrative functions, and performs related work as required.

Examples of Duties

• Analyzes and evaluates the more complex and sensitive Child Support cases.
• Coordinates and conducts interviews with multiple parties (e.g., custodial parent, non-custodial parent, witnesses, employers, attorneys) to obtain and / or verify child support case information.
• Develops and analyzes information for the establishment of paternity (e.g., genetic tests).
• Locates absent parents using a variety of methods and tools (e.g., contacting other agencies, databases, web searches).
• Reviews parental financial income and expense data (e.g., child support payments, expenses, income, ability to pay) to determine support requirements; explains the process by which support is determined to custodial and non-custodial parents.

Education, Experience & Licenses

Minimum Qualifications :

OR

License and Special Requirements :

Recruitment Information

The department is recruiting to fill one (1) vacancy. Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Specialist IV, as well as subsequent vacancies which occur during the life of the eligibility list.

Examination Information :

Training & Experience (T&E) Examination - Weighted 100%

The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on the pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.

Tentative T&E Examination Dates :

Exams will be emailed to candidates meeting minimum qualifications the week of December 8, 2025.

Interviews are tentatively scheduled for the week of December 17, 2025.

New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step.

Please upload ALL required documents when applying such as, copies of all required degrees and / or certifications as outlined in the job description. Incomplete applications will not be considered.

For questions about this recruitment please contact :

Beatrice Bradley

530-528-4566 |

All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.

EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE

NOTE : THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES.

This position is represented by the Local 39 bargaining unit.

SALARY :

HEALTH :

PAID LEAVES :

96 hours of vacation (increases upon continuous years of service)

LIFE INSURANCE :

RETIREMENT :

CalPERS Formulas :

Classic member = 2% @ 55

ASSISTANCE & PROGRAMS :

01

What is your highest level of education?

02

How many years of full-time experience at a child support agency performing duties comparable to a Child Support Specialist III or Child Support Specialist IV in a state or local government agency have you had?

03

How many years of full-time experience at a child support agency performing duties comparable to a Child Support Specialist II in a state or local government agency have you had?

04

Do you have a valid, non-expired California Driver's License or can you obtain one within 6 months?

Required Question