Position Summary :
The Game Technician is responsible for the day to day operations and maintenance of all game room units in a Gattitown facility. This position also ensures that all midway equipment meets safety standards and is in proper operating condition.
Essential Functions :
- Operation and maintenance of Redemption based game units.
- Operation and maintenance of Video based games units.
- Operation and maintenance of Attraction based game units.
- Other game units as determined by store.
- Game unit integration with redemption and gaming cashless systems (if installed).
- Cooperative efforts with Midway / Redemption Manager for plush stock levels.
- Preventative maintenance of game room units (internal cleaning and monitoring).
- Troubleshooting game room units that are not operational and / or require manufacture parts and upgrades.
- Daily safety checks of game room units (with a focus on attraction based units).
- Game room attendant safety training where necessary.
- Vendor relationship management with game manufacturer’s and parts suppliers.
- Partners with management staff to understand the impact of game performance on the business.
- Management of game rotation’s on a quarterly basis.
- Innovation in identifying additional avenues of revenue or increasing revenue with game room layout(s), redemption plush opportunities as well as any other item that would increase the value of a guests experience in the Midway.