Social Service Coordinator - Short-term

A local company is seeking a Social Service Coordinator who will assume responsible for service management, developing relationships with service providers and agencies, educate residents on available services, monitor provisions of services, and work with the Property Manager as part of the management team. This is a short-term 5-week assignment, and you will work Monday through Friday from 8 a.m. to 4 p.m.

Job Responsibilities:

• Monitor the delivery of services to residents to ensure they are appropriate, timely and satisfactory
• Perform service management function for all residents needing assistance, provide limited case management for a resident, and report all suspected abuse situations to the appropriate agency
• Advocate and negotiate on behalf of residents for adequate, timely, and cost-effective provisions of services and meet with service providers as needed
• Assemble a directory of community services and make it available to residents, families, and management, and contact hospital discharge planners to ensure residents receive appropriate services, and may attend discharge-planning sessions when appropriate
• Assist resident and family when a higher level of care may be necessary, assist and advise residents and families of the services that may be necessary, and assist residents in building informal support networks among themselves and with family members
• Act as liaison between community agencies, service providers, and residents, encourage residents to be proactive in meeting their social, psychological, and physical needs, and facilitate meeting of needs, when necessary, but avoid the creation of unhealthy dependence
• May assist residents in understanding lease and tenancy obligations, use the least drastic intervention necessary to alleviate a problem situation
• Educate residents on service availability, application procedures, resident rights, etc., both individually and as a group and promote wellness activities for all residents
• Document contacts with residents, providers, and families, maintain individual files on residents, keep files in a secure area to ensure confidentially, and maintain records in AASC database for all residents
• Work as a team member with the Property Manager in serving the residents, follow up on resident situations the Property Manager believes may need supportive services, and assist in identifying residents who need assistance
• Attend workshops and seminars on service coordination, housing, aging and computers to keep skills current and perform other duties as assigned

Job Qualifications:

• Bachelor's degree with a concentration in Social Work, Gerontology, Psychology, Counseling, or Public Health is required
• Must be a Licensed Social Worker and must be trained in the aging process, elder services, disability services, drug and alcohol abuse and mental health issues
• Must have the ability to demonstrate a working knowledge of community services in the region with particular knowledge of the resources available to provide for the needs of frail and ‘at risk’ elderly individuals
• Must have proven experience in service management, including organizing, problem-solving, and advocating skills
• Must be familiar with eligibility for and procedures of federal and state supportive service programs and be aware of legal liability issues relating to providing service coordination
• Must have excellent communication, writing, interpersonal, problem solving, and organizational skills with proficient computer knowledge
• Must be able to maintain confidentiality at all times
• Comprehension and ability to communicate in Russian or Ukrainian is a plus

Only candidates that can pass a background check and drug screen will be considered. There is the possibility of this turning into a full-time, permanent position for the right person.

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Short-term Social Service Coordinator position, please submit your resume to , call (216) 706-7347, or TEXT “your name & 178486” to (216) 227-3133.

For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.