Sr. Program Manager PMO

About the Role :

As a Sr. Program Manager / PMO, conduct planning, crafting, leading, and implementing all vital activities to run the successful execution of office construction projects. Support a new retail client as they set up their Workplace Environment team. Provide centralized control that results in a collaborative environment with consistent project execution, supply chain and resource management, detailed fiscal governance, and a dedication to innovation. Creating and implementing program and project controls, such as playbooks, processes, RFP’s, contracts, dashboards, trackers, templates, and tools. These individual aims to reduce the risk of defects in all products and processes.

What You’ll Do :

• Project Controls, Creating implementing templates trackers, dashboards, playbooks.
• Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines.
• Research and gain understanding of current processes.
• Formally document and maintain a roadmap for future process improvement opportunities.
• Manage project pipeline and assign responsibilities to the team.
• Create and maintain project plans, business cases, and cost‑benefit trackers, training, and communication plans. Provide project updates to both clients and Sr management and resolve escalated issues.
• Identify equipment and systems that can be modified or applied to improve operational efficiency and product quality.
• Stay up to date on new technologies and industry trends.
• Approve the allocation of resources and budget appropriately.
• Create and review the new scope of work.
• Adhere to compliance with the Master Service Agreement.
• Develop and implement a risk management and mitigation plan, including Disaster Recovery and Business Continuity plans.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day‑to‑day and moderately complex issues which may or may not be evident in existing systems / processes.
• Lead team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Exchange and explain difficult information, convey performance expectations, and handle sensitive issues. Influence parties of shared interests to reach an agreement.

What You’ll Need :

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Preferred Experience :

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