Service Manager - HVAC

Job Description

Job Description

Service Manager - HVAC Service Manager - HVAC

Position Overview

The Service Manager - HVAC is responsible for overseeing the service department operations, ensuring high-quality customer service, and managing HVAC maintenance and repair projects. This role involves leading a team of technicians, providing technical support, and maintaining compliance with safety and regulatory standards.

Key Responsibilities

• Oversee daily operations of the HVAC service department.
• Lead and manage a team of HVAC technicians, providing guidance and support.
• Ensure exceptional customer service and satisfaction throughout the service process.
• Develop and implement maintenance and repair schedules for HVAC systems.
• Troubleshoot and resolve technical issues related to HVAC systems.
• Manage project timelines and coordinate installation and repair projects.
• Ensure compliance with safety protocols and regulatory requirements.
• Maintain accurate documentation of service activities and customer interactions.
• Monitor energy management practices and recommend improvements to building management systems.
• Conduct training sessions for team members on technical skills and customer service best practices.

Qualifications

Benefits

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.  CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.