Senior Director, Command Center International (f / m / d)

Command Center Senior Director

A Command Center Senior Director focuses on expanding business opportunities and partnerships in addition to overseeing the delivery of customer implementation programs. This dual-role blends strategic sales leadership with hands-on program execution.

Key areas include :

Business Development : Identify and pursue new business opportunities to grow the Command Center's client base.

Client Relationship Management : Build and maintain strong relationships with existing clients to ensure satisfaction and retention.

Customer Outcomes : Oversee the delivery of customer programs to ensure outcomes are achieved. Support implementation teams to remove risks and barriers to success.

Proposal Development : Create compelling business proposals and presentations to secure new contracts and partnerships.

Collaboration : Work closely with internal teams to align business development strategies and delivery of customer programs with overall company goals.

Market Analysis : Conduct market research to identify trends and opportunities for business expansion.

Responsibilities :

Customer Implementations : Plans and oversees clinical command center programs with large scope and scale, ensuring high quality delivery within area of responsibility and client satisfaction.

Manages program deliverables, timelines, risks and resource requirements.

Sales & Business Development : Personally engages hospital and health system leaders who can influence or decide on purchasing Command Center solutions.

Develops and executes aggressive sales strategies to identify, engage, and secure new business opportunities.

Lead or co-lead deal execution through the full sales cycle, including qualification, proposal, negotiation, and contracting.

Lead or support responses to RFPs / RFIs, ensuring compelling, compliant, and timely submissions.

Create compelling business proposals and presentations to win new contracts and partnerships.

Strategic Influence : Provide input into business strategy and product refinement based on voice of customer and other sources of market insights.

Stay Ahead of the Curve : Keep abreast of industry trends and competitor offerings. Interpret internal and external business dynamics, advocating best practices to refine products, processes, or services.

Decision Making : Harness sophisticated judgment skills to navigate complex tasks or challenges in areas like project management, client sales progression management, and sales strategy.

Evaluate the quality and relevance of information, engage in critical questioning, and utilize a range of sources to arrive at well-informed decisions.

Lead & Collaborate : Direct / participate in cross functional teams or projects characterized by minimal resource requirements, risk, or complexity.

Articulate complex concepts effectively and steer colleagues and or prospective clients to consider alternative perspectives.

Collaborate with GEHC region leadership to identify opportunities for client partnership, resource sharing, and other go to market activities.

People Leader : Manage delivery consultants as a people leader responsible for talent development, career guidance, and HR / business requirements.

Qualifications :

A Master's degree from an accredited university with extensive experience or Bachelor's degree college with significant experience in Services, Consulting and Selling

Direct experience in hospital operations for at least a significant portion of their time with health systems

Experience leading and managing people and teams

Basic Knowledge of health IT systems, EMR, etc.

Desired Skills :

Strong connection to the healthcare community with contacts to other healthcare professionals across the United States or in targeted markets.

Demonstrated prowess in identifying and securing new business opportunities.

Proven capability to analyze, strategize, and resolve problems.

Established expertise in leading clients through a sales process.

Sound project management acumen.

Bilingual, English in addition to either Spanish, Italian, Portuguese, German, or French

Inclusion and Diversity :

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors :

We expect all employees to live and breathe our behaviors : to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity.

Total Rewards :

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.