Financial Counselor

What You'll Do

Insurance & Payer Coordination

Verify insurance benefits, authorizations, and financial eligibility in partnership with our third-party payer systems.

Track claims to ensure timely processing and follow up on denials or discrepancies.

Communicate payer updates and financial data to leadership to support operational decisions.

Client & Family Engagement

Guide clients and families through financial discussions with empathy and clarity.

Explain program costs, insurance coverage, and payment expectations.

Collect payments and coordinate with families or outside agencies to remove barriers to care.

Admissions Collaboration

Partner with the Admissions Team to ensure financial clearance doesn't delay entry into care.

Provide updates on insurance verifications, financial approvals, and payment arrangements.

Help train staff on basic financial processes to ensure consistent support for clients.

Compliance & Reporting

Maintain accurate and confidential records in compliance with HIPAA and 42 CFR Part 2.

Record financial agreements, payments, and insurance communications with precision.

Generate reports on claims, authorizations, and financial activity for leadership review.

What You Bring

Experience in healthcare financial counseling , medical billing , insurance verification , or patient advocacy .

Strong knowledge of insurance authorizations, claims processes, and payer communication.

Exceptional communication skills with the ability to simplify complex financial topics.

High attention to detail, organization, and ability to multitask in a fast-paced environment.

Working knowledge of HIPAA and related healthcare regulations.

Why Join Radix Recovery

Opportunity to make a direct impact in helping clients access life-changing care.

Collaborative, supportive team environment.

Mission-driven organization committed to integrity, compassion, and excellence.

Any offer of employment is conditional pending the successful completion of background checks and health clearance (drug test, pre-employment physical, and TB screening).