Pharmacy Technician

The Pharmacy Technician will assist pharmacist with dispensing medications, managing inventory, processing prescriptions and providing customer service. They manage insurance claims, label medication and ensure compliance with regulations. This role is essential in maintaining the efficiency and accuracy of the pharmacy.

Overview

• Interact with patients and develop strong patient relationships.
• In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy.
• Assist the pharmacist in the performance of other pharmacy department duties in accordance with Care Resource policies and procedures.
• Responsible for using pharmacy systems to obtain patient and drug information, and process prescriptions.
• Model and deliver a distinctive positive patient experience.

Essential Job Responsibilities

Patient Experience

Operations

Basic Qualifications

Preferred Qualifications

Safety

Culture of Service : 3 C’s

Compassion

Greets internal or external customer (i.e., patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.

Listens to internal or external customers (i.e., patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions.

Competency

Provides required services by following established protocols and when needed, procures additional help to answer questions ensuring appropriate services are delivered.

Commitment

Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed.

Prioritizes internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective response is provided.

Other

Participates in health center developmental activities as requested.

Other duties as assigned.

Contact Responsibility :

The responsibility for internal external contacts (i.e., dealing with people in a respectful, sensitive, and professional manner) is frequent and important.

PHYSICAL REQUIREMENTS

This work requires the following physical and sensory activities : constant talking in person, talking on the phone, hearing / visual acuity and may include exposure to blood borne pathogens and hazardous materials. Frequent, walking, standing, sitting, and bending. Work is performed in office / retail setting.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.