Client Service Representative - Work From Home

Entry-Level Representative

We're hiring entry-level representatives to serve as the first point of contact for members. You'll explain benefit options, answer questions, and ensure families feel confident about their coverage. This role is ideal for those who enjoy people-focused work, thrive in team environments, and are eager to grow in a career that has real impact.

Key responsibilities include :

• Conduct virtual consultations with members (Zoom / phone) to review benefit programs
• Collaborate with teammates to meet performance goals
• Provide clear answers, resolve concerns, and build long-term client trust
• Maintain accurate records and complete required documentation
• Share feedback and ideas to improve processes and enhance client experiences

Qualifications :

Additional skills that help you succeed :

What we offer :