Software Training Manager

Job Summary

This position is responsible for managing activities and systems related to the operational aspect of training Dentrix, Easy Dental and Dentrix Ascend software within a specific geographical area.

What you will do :

• Manage a team of independent contractors that provide both onsite and online training sessions on Dentrix and Easy Dental and Dentrix Ascend for Solo / Small Group practices.
• Work with other team members to add new trainers in specific areas.
• Present certification seminar in conjunction with fellow STMs.
• Mentor new trainers for the Dentrix, Easy Dental and Dentrix Ascend certification program.
• Work with other HSI teams to resolve customers issues related to training and implementations.
• Collaborate with other teams on projects to improve customer satisfaction.
• Lead planning sessions on the topics and presenters for annual T3 conference.
• Evaluate and present updated curriculum for each new software release.
• Develop programs to assist both new and seasoned trainers improve their skill set.
• Maintain certification status on software and provide training sessions to escalated customers as needed.
• Compile training hour reports.
• Review and approve trainer expense reports following training department guidelines.
• Evaluate data related to training hours purchased, delivered.

Must have :

Nice to have :

The posted range for this position is $75,000-$85,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location / labor market, internal equity, etc. This position is eligible for a 7.5% bonus not reflected in the posted range.

What you get as a Henry Schein One Employee :

About Henry Schein, Inc. : Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.