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Legal Assistant
Legal AssistantTrueNorth Companies • Cedar Rapids, IA, US
Legal Assistant

Legal Assistant

TrueNorth Companies • Cedar Rapids, IA, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

TrueNorth is seeking a Legal Assistant to join our growing legal team in Cedar Rapids, IA. The primary role of the Legal Assistant is to provide excellent customer service to TrueNorth and its Affiliates through providing administrative support within the Legal Department. TrueNorth uses our core values of Exceptionalism, Collaboration and Resourcefulness to enthusiastically serve our clients, colleagues and communities. Our ideal candidates are hungry, humble and smart!

About TrueNorth Companies :

Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!

What TrueNorth Offers :

TrueNorth offers a lineup of excellent benefits to all full-time employees, including :

  • Annual Bonus
  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401(k) with Company Contributions
  • Responsible Time Off (RTO) : Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays
  • Paid Volunteer Time Off and Donation Match Program
  • Tuition reimbursement and paid certifications, licenses, designations
  • Employee Assistance Program (EAP) and wellness program with financial incentives
  • Hybrid Work Schedule
  • $3,000 Referral Bonus

Essential Job Functions :

  • Complete complex company and producer appointment paperwork with insurance companies and related markets, to ensure appropriate access
  • Provide staff with access to carrier websites and troubleshoot to rectify user issues with inability to access
  • Process off-boarding tasks associated with termination of individual’s carrier appointments and of carrier / market website access.
  • Intake and processing of hard copy mail, to ensure transmittal to the intended recipient
  • Assist with redirection of carrier electronic correspondence received by Legal Department to appropriate service teams
  • Process CE certificates of completion to ensure files are updated and in compliance.
  • Provide administrative support on M&A-related tasks
  • Track time spent on daily activities and report monthly, per Legal team protocols
  • Maintain strong working knowledge of legal department systems
  • Organize time in advance so projects are completed on time and with appropriate content and organization
  • Meet speed of service, volume and quality goals for each task and contribute to overall team projects
  • Lead development of workflows and procedures that will support increased efficiencies
  • Process expense allocations
  • Provide support for special projects under the supervision of Attorneys.
  • Process Legal Department billing sheets for submission to Accounting, adhering to monthly deadlines
  • Perform other duties or projects as assigned
  • Credentials :

  • A two-year degree required or equivalent work experience
  • 2-3 years of administrative experience preferred
  • Prior insurance industry experience desirable
  • Experience with Microsoft Office, including Word, Excel, and Outlook
  • Skills :

  • Ability to adjust effectively to new environments, challenges, and change while maintaining a positive, professional attitude.
  • Builds rapport easily, listens actively, and delivers clear, empathetic communication that prioritizes customer satisfaction.
  • Manages time, tasks, and competing priorities efficiently, ensuring accuracy and completion of all responsibilities.
  • Maintains calm under pressure, manages stress effectively, and responds to others with empathy and professionalism.
  • Works productively with minimal supervision, demonstrating initiative and accountability.
  • Skilled in using software programs, computer systems, and resolving common technical issues to support efficient workflow.
  • Why TrueNorth?

    We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.

    TrueNorth is honored to be recognized by the Corridor Business Journal as one of the Coolest Places to Work!

    Click here to view a video about TrueNorth's Core Values & what they mean to us.

    TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.

    Apply today!

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    Legal Assistant • Cedar Rapids, IA, US

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