About Signals
We're a Provo-based, fast-growing Utah tech company building AI Cloud Employees™ that help teams move faster. Our platform runs on the Signals Data Engine trained on more than a billion conversations in order to deliver agents that learn quickly, adapt in real time, and drive measurable outcomes. We are hiring now to support new customer growth. If you want meaningful product ownership at the intersection of AI, automation, and customer engagement, this role is for you. Interviews are underway, so apply early.
On-site only : This position is not remote. You must be able to work from our Provo, Utah office during normal business hours (Monday-Friday). Occasional evenings or weekends may be needed for critical launches and go-lives.
What you'll do
- Lead and Scale : Build and manage high-performing teams, fostering a culture of accountability, speed, and continuous improvement.
- Operational Excellence : Translate high-level company goals into actionable strategies and workflows. Identify bottlenecks in our processes and implement solutions to remove them.
- Drive Outcomes : Take ownership of key business metrics (KPIs / OKRs), ensuring your department delivers on time and within scope.
- Cross-Functional Collaboration : Partner effectively with Product, Engineering, and Customer Success to ensure alignment and seamless execution of company initiatives.
- Talent Development : Mentor team members, conduct performance reviews, and build career paths that retain top talent and raise the bar on performance.
- Problem Solving : Tackle ambiguous business challenges head-on, turning complex requirements into clear execution plans.
Who you are
Experienced Leader : Professional experience in management or team leadership roles, preferably within a fast-paced technology or startup environment.Strategic & Tactical : You can see the big picture but aren't afraid to get your hands dirty to move a project forward.Communicator : You possess exceptional verbal and written communication skills; you can explain tradeoffs and strategy to both the C-Suite and individual contributors.Data-Driven : You make decisions based on data and measurable outcomes rather than intuition alone.Adaptable : You are comfortable with ambiguity and thrive in a startup environment where priorities can shift to meet market demands.Your first 60 days (you'll be trained, so come curious)
Ramp Up : Deep dive into the Signals Data Engine, our product suite, and our customer base to understand the core of our business.Assess & Plan : Audit current workflows and team structures within your domain. Propose an initial plan to improve efficiency or output.Execute : Take ownership of a key initiative or project from the CEO's roadmap and drive it to completion.Connect : Build strong relationships with cross-functional leads and establish a rhythm of communication for your team.Nice-to-have (not required)
Experience in SaaS or B2B technology companies.Familiarity with AI / LLM technologies and how they impact business operations.Experience with project management tools (Jira, Linear, Asana) and CRM systems.Background in scaling teams during high-growth phases.Why join
Real Ownership : Direct impact on the company's trajectory and operational success.Fast-Paced Environment : A tight-knit team where your decisions are implemented quickly.AI Innovation : Work at the forefront of AI product development that delivers real-world results.Career Growth : Mentorship and a clear path toward senior leadership roles.Benefits
Start building your PTO hours on day 1Get access to a competitive health benefits packagePaid holidays and more