Service Advisor / Manager

Job Description

Job Description

We are in need of a full time skilled & experienced Service Advisor / Manager to join our team. A successful candidate will possess excellent customer service skills & a working knowledge of mechanical repairs. The ideal candidate is someone who is comfortable in a fast paced environment & is able to work independently while simultaneously providing assistance to customers & co workers as needed. We are looking for a detail oriented professional who will ensure that all customers are provided with Top Notch customer service, consultation & explanation of required automotive services as well as sales & scheduling, someone who is also willing to continually improve their knowledge of car repair.

Responsibilities :

• Arriving 15 minutes prior to opening to perform opening duties
• Responsible for the visual presentation of the facility
• Answer customers questions
• Speak with customers about their vehicles
• Handle intake of customers & their vehicles
• Handle scheduling
• Write estimates
• Place orders
• Keep track of inventory & replenish stock as needed
• Be friendly and approachable while explaining things in a way that customers can understand.
• Answer phones & answer questions customers may have regarding their repair / s or estimate / s.
• Assist technicians in the shop as needed

Schedule :