Ride Operator

The Ride Attendant is responsible for providing guests with a fun, clean and safe ride experience.

• Principal Duties & Responsibilities
• Greets and initiates conversation with guests. Takes initiative to answer guest questions and / or resolve guest complaints.
• Collects money and / or scans ride cards.
• Maintains cleanliness and safety of ride and surrounding work area.
• Tests equipment daily before opening rides to guests.
• Ensures children are the appropriate height, weight and age to ride.
• Enforces ride restrictions and recommendations to ensure safe operation of the ride.
• Assists guests, as trained, with loading and exiting the ride, particularly small children and guests with disabilities.
• Ensure guests are correctly secured by pulling down on safety bars, buckling seat belts, and / or securing harnesses prior to placing the ride in motion.
• Follows Standard Operating Procedures at all times.
• Explains safety and evacuation procedures to guests when necessary.
• Inspects ride for wear and tear; reports findings to Rides Supervisor on Duty.
• Keeps eyes on the ride at all times when it is in motion.
• Removes disorderly or sick guests from the ride.
• Follows all SMOWI handbook policies.
• Other duties, as assigned.
• Knowledge, Skill and Ability Requirements :
• Must be customer service oriented.
• Must have a positive attitude and high energy level.
• Able to multi-task and maintain composure in pressure situations.
• Able to be punctual and maintain regular attendance.
• Able to work evenings, weekends, and holidays.
• Able to climb.
• Able to sit or stand for up to 12 hours.
• Able to operate a two-way radio.
• Able to lift up to 30 pounds.
• Able to bend, twist, push, pull, stoop and reach.
• Able to maintain personal hygiene standards.
• Able to get along with coworkers, work cooperatively and resolve conflicts.
• Able to work outdoors in all temperatures and conditions.
• Able to tolerate a fast paced work environment.
• Education & Experience Requirements :
• Must be at least 18 years of age.
• High school diploma or equivalent.
• Island Employee Perks
• We offer reduced / free admission to a number of area attractions, tickets to other regional theme parks and a whole lot more. Most all our reduced and / or free admissions are offered to employee AND a spouse or guest AND dependent children!!!
• Our employees become our family!! We plan events such as employee pot luck lunches, Christmas and end of the season parties, occasional surprise treats celebrating or honoring random holidays such as National Oreo Cookie Day, National Yo-Yo Day, Groundhog Day and many more! Most people spend more than half of their life working and why not have fun while working?? We encourage and breed fun at The Island! If you are having fun while you're working, is it really work? We don't think so!!
• Work with spouses and friends! We will work with most any schedule! (And if you don't like each other that much; we can always place your spouse in a different area;)
• Diversity in the workforce! Remember that pen pal you had in 3rd grade? You'll get the chance to have that long overdue reunion with them! Our participation in the J-1 Visa Exchange Visitor Program means you can reconnect (or make new connections) with students from all over the world!! Our employees have made lifelong relationships with people from Jamaica, Thailand, Mongolia and Turkey to name a few!
• We promote from within! Did you know that Simon Cowell started in the mailroom at EMI Records and now has a net worth of over 85 million? (We can't promise that will happen but one can always dream right? We totally support dreams here!! : )
• Rewards Program - We offer rewards for going above and beyond. Being a stellar employee can earn you extra points. Points can purchase things like; a day of PTO, gift cards, an extra $1.00 per hour for a pay period, exclusive uniform items or you can even pie your manager in the face!

Job Type : Full-time

Pay : $14.00 - $17.00 per hour

Benefits :

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Ability to commute / relocate :

• Pigeon Forge, TN 37863 : Reliably commute or planning to relocate before starting work (Required)

Application Question(s) :

• This position has a job requirement of 18+. Are you 18 years of age or older?

Shift availability :

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location : In person