Job Description
Job Description
Description :
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring : PRN Patient Services Representative
Location : Indianapolis North, Indianapolis South, & Avon
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a PRN Patient Services Representative , you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
- This is a pro re nata (PRN) role, meaning this role's primary purpose is provide flexible support in the case of scheduling gaps or covering for staff that will be out of clinic. Scheduled hours vary weekly between 0-40 with a minimum of 3 days (24 hours) / month guaranteed.
How you will make an impact as a Patient Services Representative :
The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journeyGreet patients and accurately checks patients into EHR using established patient registration check-in protocolsOrder Sleep Study device utilizing systemUpload sleep study reports into systemReview of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chartSchedule patient appointmentsAnswer call center calls to provide overflow coverage as necessaryOwns opening of clinic and closing of clinic per established guidelinesResponsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily scheduleOrder medical supplies and pharmaceuticals as needed, per established protocolCross train to assist in other non-clinical dutiesWhat we’re looking for in a Patient Services Representative :
Prior medical experience preferredProven ability to independently apply best practices in time managementProven ability to multitask in a fast-paced environmentPrior experience and / or desire to work in a role held accountable to quality performance metricsStrong customer service focusSolid technology skills including Outlook, Word, Excel, Electronic Health RecordsGreat attention-to-detail and accuracy in workSolution oriented problem solverStrong work ethic, commitment to teamwork, positive attitude / willingness to get the job doneAbility to work at ADVENT Avon, Keystone Crossing, and Southport clinic locations as neededWhy you should choose ADVENT :
Culture that embraces being kind, is solutions minded, and encourages you to ask questionsPRN flexibility (scheduled hours vary weekly between 0-40 with a minimum of 3 days / month)Convenient day shift scheduleSchedule :
Monday & Wednesday : 8am-4 : 30pm
Tuesday & Thursday : 8am-5 : 30pm
Friday : 8am-2 : 30pm
ADVENT Careers Page
Requirements :
