PEER NAVIGATOR

Job Description

Job Description

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations.

Position Summary :

We're looking for a culturally sensitive, enthusiastic full-time Peer Navigator for our Jackson Heights location. The Peer Navigator will assist with conducting outreach and engagement activities to recruit eligible clients; provide enrolled clients with additional social support e.g. navigation to healthcare systems. PN will also assist the Support Services team with tasks, such as appointment assistance, accompaniment, follow-up on care plan, emotional support, and assists with documentation of services in designated database system.

Job Responsibilities :

• Provide direct services to person who living with HIV / AIDS under supervision of the Program Manager for Support Services.
• Assist in carries out tasks that are needed to execute the support service plans, including the following :
• Accompanies patients to appointments when required,
• Provides coaching to patients,
• Assist with entitlements reassessment (i.e., health insurance),
• Coordinates logistics for plan adherence reminders, transportation, and / or childcare arrangement,
• Linking clients to primary care,
• Assisting in specialty referral,
• Field base outreach for lost to follow-up clients,
• Conducting home visit
• Track and documents client program participation.
• Maintain client-related records and other required documentation according to the protocols and standards of Apicha’s Department of Support Services.
• Working as a part of the unit at the quality assurance and continue quality improvement (CQI) tasks.
• Represent the agency at various venues to promote agency services.
• Other activities as assigned.

Qualifications :

At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.