Solutions Architect

Job Description

Job Description

Named one of Modern Healthcare’s Best Places to Work in 2025 and backed by Goldman Sachs and leading global investors, Kontakt.io is transforming care delivery operations at some of the largest health systems across the U.S. and Europe.

Our mission is to help healthcare organizations improve operational efficiency and patient care using real-time data and actionable insights. From reducing unnecessary equipment rentals to improving staff safety and patient flow, we enable hospitals to eliminate waste, increase productivity, and enhance the care experience.

What makes our platform unique is that it doesn’t just display information — it helps hospitals act on it. We help care teams make faster, smarter decisions that lead to measurable, 10X-level ROI across more than 20 high-impact use cases. And we’re just getting started.

About the Role

As a Solutions Architect , you’ll partner directly with our Sales, Product, and Professional Services teams to design solutions that address real operational challenges in healthcare. You’ll help drive sales conversations, build technical trust with customers, and shape how hospitals deliver care.

Either Healthcare or RTLS experience will be given preference, but not required — However, we require technical curiosity, strong communication skills (internal and external), and a passion for solving customer problems.

What You’ll Do

• Partner with Sales to scope solutions, build proposals, and design implementation approaches.
• Lead discovery sessions to uncover customer challenges and map solutions to our platform.
• Deliver compelling product demos, solution presentations, and PoCs that showcase our value.
• Design RTLS and location-based solutions using Kontakt.io and partner infrastructure.
• Create technical documentation, statements of work (SOWs), and solution designs.
• Collaborate with Product Management to provide feedback and shape roadmap priorities.
• Deliver onboarding and training for internal teams, partners, and customers.
• Travel ~40% for onsite customer visits, pilots, and go-lives.

What We’re Looking For

Bonus Experience

Who Thrives Here

What We Offer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.