Sr. Technical Program Manager - Charging Systems Hardware

Role Summary

The Sr. Technical Program Manager – Charger Systems Hardware (TPM) reports to the Manager, Technical Programs and is responsible for program managing the development of Electrify America's charging network DCFC hardware (e.g. NPI, charging dispenser components and associated firmware). In this role the Sr. Technical Program Manager will be responsible for program managing multiple teams through NPI and hardware component development processes and rollout strategies. The candidate will take on the role of TPM for ELAM and ELCA's charger vendors, setting and managing priorities and communicating them internally and externally. The candidate will be responsible for understanding feature-based development timelines and driving those timelines against the development roadmap. They will program manage multiple development teams, plan out development cycles and releases and track vendor performance. Will work closely with Product, Engineering, Quality, and test teams to streamline implementation of new hardware introduction and improvements in order to improve customer experience. The candidate is also responsible for leading the vendor project and test leads in assessing impacts and approach on delivery timelines. Has strategic input into system architecture and communicates processes, timelines, and features to EA's C-suite. Needs to support strategy and business development teams by turning ideas into practical solutions. Improve EA's Jira, Confluence and approval process environments as well as development processes and procedures.

Additionally, the candidate will be responsible for coaching resources on critical thinking, development planning best practices, business requirements management and solution development.

Role Responsibilities

• Program manage and oversee the development, testing and roll-out of ELAM and ELCA's charging network charger hardware for DCFC products. 60%
• Manage feature and idea collection processes and convert into practical milestones
• Manage development planning through entire life cycle
• Manage all suppliers during planning, development and test phases
• Assess any and all feedback throughout the process and manage direction of the work
• Work closely with teams to validate developed product against planned roadmap
• Sign off on releases and lead deployment efforts
• Collaborate with Product, Engineering, Quality and vendor teams. 30%
• Help identify and evaluate field issues and manage development team fixes into sprint plans
• Support forward-looking analysis of system logs to identify issues before manifestation
• Provide process and technical support for operations team / network ops center
• Support and lead test team and vendors to correctly identify and categorize field issues
• Manage allocated budget and compliance with EA's policies and procedures regarding budget allocation. 5%
• 8+ years leading / managing technical development planning and delivery

Education (Required)

Skills

Specialized Skills (Required)

Work Flexibility

Electrify America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity / expression, marital status, veteran status, or any other characteristics protected by applicable laws.

Electrify America endeavors to make www.electrifyamerica.com / careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@electrifyamerica.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Salary ranges and locations vary by region and are provided for informational purposes. In California, the salary range is $113,000 – 152,600; in Colorado, $113,000 – 152,600; in Washington, $113,000 – 152,600; in New York City, $135,600 – 183,100; in Westchester County, $135,600 – 183,100; in Rhode Island, $113,000 – 152,600.

Hybrid On-Site

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