Talent.com
Store Manager - Mall of AmericaNewBloomington, Minnesota, United States

Store Manager - Mall of AmericaNewBloomington, Minnesota, United States

Lush Handmade CosmeticsMinneapolis, MN, US
30+ days ago
Job type
  • Full-time
Job description

Store Manager - Mall Of America

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We Offer :

  • A fun and funky store atmosphere where individualism is encouraged
  • A 50% discount off all our products to keep you smelling and feeling fresh
  • An unconventional retail structure to support your entrepreneurial spirit
  • The opportunity for growth as Lush loves to promote from within

As a Lush Store Manager, you're a true leader who embodies our core values in everything you do. Whether you're interacting with customers, motivating your team, or making important business decisions, you always keep the following in mind : Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These are more than just buzzwords to you they're a way of life.

As the Store Manager, you're responsible for :

  • Recruiting your team
  • Training and developing your management team
  • Training and developing your team on brand, product, and service
  • You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. But you know that there's more to it than just the numbers it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop.

    Responsibilities :

    Sales & Customer Experience :

  • Customer Service : collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
  • Building the Brand : educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
  • Product Passion : increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
  • Driving Sales : demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.
  • Team Leadership :

  • Leadership Practices and Staff Development : demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.
  • Diversity, Equity, Inclusion, and Belonging : actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
  • Engagement and Performance : balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations / struggles when approaching performance concerns.
  • Recruitment and Selection : forms teams with appropriate and diverse mix of styles, perspectives, and experience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.
  • Operational Excellence :

  • Policies and Procedures : prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.
  • Stock and Inventory : Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget.
  • Visuals and Merchandising : Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
  • Scheduling, Time, and Attendance : ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.
  • Qualifications : Required :

  • 3-5 years managing in a retail environment.
  • Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
  • Excellent listening and communication skills
  • Excellent analytical, critical thinking and troubleshooting skills.
  • Excellent organization and time management skills
  • Strong customer service, supervisory and sales skills
  • Knowledge and interest in skincare, natural beauty, and ethical business
  • Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.
  • Preferred :

  • Experience with consultation-based customer service models
  • Ability to develop and train staff through positive coaching and feedback.
  • Strong record of accomplishment of developing retail staff careers.
  • Proficient in excel, Microsoft suit, and adaptable to other systems as required.
  • Experience in cross cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French, or other languages
  • At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial / state jurisdiction.

    Mall of America Pay : $70,000 - $70,000 USD

    Best of luck on your job search, and don't forget to follow us to learn more!

    Create a job alert for this search

    Store Manager • Minneapolis, MN, US

    Related jobs
    • Promoted
    Store Manager

    Store Manager

    Palm Beach TanChanhassen, MN, US
    Full-time
    Benefits include employee discounts, health insurance, paid time off, and training & development.Salary is $32,500-$38,000 a year based on location and experience. We are looking for outgoing, energ...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Lead, Mall of America

    Sales Lead, Mall of America

    KnitWell GroupMinneapolis, MN, US
    Part-time
    Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love.Since its beginnings, Ann Taylor has been committed to providing women with eve...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Store Manager

    Retail Store Manager

    T Mobile USNew Prague, MN, US
    Full-time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation packa...Show moreLast updated: 1 day ago
    • Promoted
    Store Manager

    Store Manager

    ComotoMinneapolis, MN, US
    Full-time
    Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry. dedicated to advancing the experience of powersports enthusiasts acro...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Broadway Shopping Center, Minneapolis, MN

    Assistant Store Manager - Broadway Shopping Center, Minneapolis, MN

    DTLRMinneapolis, MN, US
    Full-time
    We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. The primary purpose of the Assistant Store Manager...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager (P1-1363024-3)

    Store Manager (P1-1363024-3)

    Panda Restaurant GroupSaint Paul, MN, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager (Associate Store Team Leader) - Minneapolis Metro

    Assistant Store Manager (Associate Store Team Leader) - Minneapolis Metro

    Whole FoodsMinneapolis, MN, US
    Full-time
    Whole Foods Market is seeking Assistant Store Managers (Associate Store Team Leaders) to join our team! The Associate Store Manager supports the Store Team Leader in all aspects of store operations...Show moreLast updated: 4 days ago
    • Promoted
    Store Manager, Mall of America, MN

    Store Manager, Mall of America, MN

    Michael KorsMinneapolis, MN, US
    Full-time
    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Mall of America, Bloomington, MN

    Assistant Store Manager - Mall of America, Bloomington, MN

    DTLRMinneapolis, MN, US
    Full-time
    We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. The primary purpose of the Assistant Store Manager...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    SafeliteMinneapolis, MN, US
    Full-time
    The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coachi...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales - Mall of America

    Retail Sales - Mall of America

    NordstromMinneapolis, MN, US
    Full-time
    The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store.Set and achie...Show moreLast updated: 3 days ago
    • Promoted
    Retail Store Manager

    Retail Store Manager

    Brilliant EarthMinneapolis, MN, US
    Full-time
    Brilliant Earth - Retail Store Manager.The Retail Store Manager for our Edina, MN location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Co...Show moreLast updated: 30+ days ago
    • Promoted
    Abercrombie & Fitch - Key Lead, Mall of America

    Abercrombie & Fitch - Key Lead, Mall of America

    Abercrombie & FitchMinneapolis, MN, US
    Full-time
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    Foot LockerMinneapolis, MN, US
    Full-time
    Overview : You're a natural teacher and coach, and have a passion for helping others deliver a great in-store customer experience. Your team responds when you lead, and they want to work hard for you...Show moreLast updated: 17 days ago
    • Promoted
    Assistant Store Manager - Minnetonka, MN

    Assistant Store Manager - Minnetonka, MN

    Minnesota JobsMinnetonka, MN, US
    Full-time
    Assistant Store Manager - Minnetonka, MN.The Assistant Store Manager is responsible for maximizing donations to ensure sales and revenues are met by providing leadership and guidance to create a st...Show moreLast updated: 26 days ago
    • Promoted
    • New!
    Store Manager

    Store Manager

    Love Your MelonMinneapolis, MN, US
    Full-time
    LYM is a mission-driven apparel brand dedicated to supporting children battling cancer and their families.For every beanie purchased, one is donated to a child in need. Since 2012, LYM has donated o...Show moreLast updated: 19 hours ago
    • Promoted
    Retail Associate Manager

    Retail Associate Manager

    T Mobile USSaint Paul, MN, US
    Full-time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation packa...Show moreLast updated: 18 days ago
    • Promoted
    Store Manager

    Store Manager

    TJXMinneapolis, MN, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 15 days ago
    • Promoted
    Store Manager

    Store Manager

    PVH CorpSaint Paul, MN, US
    Full-time
    At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers.Joi...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Assistant Store Manager - Fabletics (Ridgedale Center - Minnetonka, MN)

    Retail Assistant Store Manager - Fabletics (Ridgedale Center - Minnetonka, MN)

    FableticsMinnetonka, MN, US
    Full-time
    We are seeking a passionate and driven Assistant Store Manager for our Fabletics Retail Store at Ridgedale Center in Minnetonka, MN!. Step into the role of Assistant Store Manager and become an inte...Show moreLast updated: 30+ days ago