Mental Health Support Specialist

Mentally Strong • Colorado Springs, CO, US

30+ days ago

Job type

Full-time

Quick Apply

Job description

Mental Health Support Specialist Location :

Mentally STRONG, 3720 Sinton Rd, Suite 104, Colorado Springs, CO 80907 Employment Type : Full-Time (32–34 hours / week) Schedule : Monday–Thursday, 7 : 45 AM – 5 : 00 PM Who We Are Mentally STRONG is a comprehensive outpatient psychiatric clinic that combines medication management with psychoeducational support through the Mentally STRONG Method—a cognitive-behavioral framework that empowers clients to take control of their mental wellness.

Mission :

To inspire all humanity to embrace the journey of mental strength Vision : To revolutionize the culture of mental health Motto : We live and teach mental strength Position Summary Are you passionate about helping people grow while thriving in a fast-paced clinical environment?

The Mental Health Support Specialist is a dynamic role ideal for someone with a background in psychology, medical assisting, or coaching.

In this full-time position, you’ll see patients one-on-one providing a blend of clinical and psychoeducational support.

You will also assist with medication-related administrative tasks, coordinate care, and help patients navigate their mental health journey.

What You’ll Do Direct Patient Care Conduct appointments while staying within allotted timeframes and providing excellent patient care.

Obtain and record patient vitals, including height, weight, blood pressure (manual and electronic), heart rate, and temperature.

Administer injections as needed.

Interview patients to confirm the purpose of the visit, document how they are feeling, and note any improvement or worsening of symptoms since the last visit.

Update psychiatric and medical histories, psychiatric symptoms, and confirm diagnoses in the EHR.

Document for the Psychiatric Mental Health Nurse Practitioner (PMHNP) during evaluations.

Support mental health and personal goal setting using the Mentally STRONG Method (training provided). Medication & Care Coordination Submit and track medication refills, prior authorizations, and faxes.

Communicate patient needs with pharmacies.

Send referrals for outside resources or procedures.

Send and review cognitive assessments; upload completed results to the patient record. Administrative Duties Review and upload completed results to the patient document manager.

Maintain up-to-date patient documentation and follow through on provider requests.

Keep up to date with incoming faxes, e-results, and electronic prescription requests.

Complete other duties as assigned. Expectations Ability to learn on the job and adapt quickly.

Willingness to be flexible and dedicated to continual self-growth.

Meet patients where they are in their mental health journey.

Work collaboratively as a team player and ask clarifying questions when needed.

Actively participate in team meetings and problem-solving efforts. Key Skills Excellent communication, active listening, and rapport-building.

Ability to accurately reflect patient statements and feelings.

Basic computer skills; ability to learn and navigate an EHR system.

Strong time management and multitasking abilities.

Knowledge of medical and behavioral health terminology.

Ability to work effectively and positively under pressure. What We’re Looking For Preferred :

Bachelor’s degree in Psychology, Social Work, or related field.

OR experience as an MA, CNA, LPN, RBT, coach, educator, or in a similar role.

Experience with patient vitals, injections, and medication processes.

Comfort working in a busy outpatient setting with multiple priorities. Our Investment in You Paid training in clinical procedures and the Mentally STRONG Method.

Hands-on experience in a fast-paced psychiatric outpatient setting.

Direct collaboration with psychiatric providers.

Supportive, purpose-driven team culture. Compensation & Benefits Pay :

$19.00–$22.00 / hour Benefits Include : Medical, Dental, and Vision Insurance Life Insurance and Disability Coverage Pet Insurance & Identity Theft Protection 9 Paid Holidays + Paid Time Off (PTO) 401K and Profit Sharing after 1 year W-2 Employment Before You Apply Visit www.mentallystrong.com and our YouTube channel to learn more about our mission, values, and the Mentally STRONG Method.

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Mental Health Specialist • Colorado Springs, CO, US