Commercial Director of Operations

Base Pay Range

$80,000.00 / yr - $90,000.00 / yr

Overview

The Director of Operations for Chicago, IL supports the General Manager with complete oversight of financials and operations of the assigned portfolio to ensure 24 / 7 professional parking management.

Principal Duties

• Manage client relationships and business retention.
• Maximize revenue, manage expenses, and maintain high customer satisfaction thresholds.
• Assist region with business development, proposals, presentations, and transitions for new locations.
• Lead, develop, and direct a team to accomplish annual and periodic goals.
• Identify high‑potential employees to support growth.
• Plan and execute openings of new locations within the portfolio.
• Prepare monthly profit / loss reviews and financial / operational reports.
• Schedule, train, and direct Facilities Managers and Assistant Managers, complying with collective bargaining agreements.
• Serve as liaison to parking patrons and stakeholder groups.
• Manage event operations and monitor market rate structures.
• Additional related duties as assigned.

Requirements

Education

Experience

Skills

Physical Demands

EEO Statement

LAZ Parking is an equal opportunity employer. In all our employment practices, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, or veteran status. No discrimination will occur in any employment decision.

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