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Powersports Parts Associate / Salesperson

Powersports Parts Associate / Salesperson

BMS PartnersFort Lauderdale, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Broward Motorsports is currently seeking full-time Parts Sales Associates to join our outstanding team. The role will assist our customers and service technicians with motorcycle parts & accessory requests, while providing an outstanding customer service experience.

Summary Description :

Provide courteous, knowledgeable assistance to customers; stocking and other duties to promote efficient functioning of department. Identify correct part numbers specific to a motorcycle. Resolve difficult customer problems in a courteous and professional manner.

Duties and Responsibilities

  • Provide customer service to external customers.
  • Meet customer needs, offers options, resolves problems and follows up with customers.
  • Ensure full customer satisfaction without unnecessarily referring customer to other staff members.
  • Maintain friendly, helpful demeanor.
  • Provide professional, knowledgeable, courteous customer service.
  • Assist customers in locating merchandise, take special orders, answer questions, and communicate policies on returns and exchanges.
  • Monitor for shoplifting.
  • Check price tags for alterations.
  • Keep sales floor neat, clean and fully-stocked.
  • Shelve new stock, inform buyers of fast and slow selling stock, maintain thorough knowledge of inventory.
  • Ensure merchandise is attractively displayed.
  • Maintain desk / areas in a clean, organized fashion.
  • Keep area well-stocked with necessary supplies, such as shopping bags, etc.
  • Comply with all company and department policies and procedures.
  • Perform other related duties as assigned or requested.

Qualifications & Job Requirements :

  • Experience : 1-3 years of experience required, with 3-5 years preferred; or the equivalent combination of education and experience.
  • Ability to take initiative and problem solve.
  • Excellent verbal and written communication skills.
  • Ability to present oneself as well as the company in a professional manner.
  • Proficient in the use of a personal computer and corresponding programs.
  • Attention to detail.
  • Interpersonal skills and customer service skills required.
  • Physical Demands :

  • Requires the use of both hands.
  • Frequently required to bend, climb, stoop, crouch, reach, handle tools and lift 50lbs of material.
  • Requires standing and / or walking for extended periods of time.
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    Parts Associate • Fort Lauderdale, FL, US