Talent.com
Vice President of Client Solutions, Fulfillment
Vice President of Client Solutions, FulfillmentAdvatix • Knoxville, TN, US
No longer accepting applications
Vice President of Client Solutions, Fulfillment

Vice President of Client Solutions, Fulfillment

Advatix • Knoxville, TN, US
23 days ago
Job type
  • Full-time
Job description

Vice President, Client Solutions (Business Development)

Centralized Global Services / Fulfillment

Role Summary

The Vice President of Client Solutions (Business Development) "VPCS" is a strategic lead role responsible for driving the company's profitable revenue growth through consultative solution selling, resulting in a gain in market share. This individual will hunt for new business and engage directly with clients' multi-level stakeholders to understand their business needs and then sell "custom fit" solutions of high financial value that address their requirements. The VPCS will play a crucial role in leading our company growth by ensuring we solve high financial value problems for clients and enhancing client relationships, so they become our avid advocates all resulting in meeting or exceeding our revenue and profit targets.

This position operates as a crucial individual contributor to business growth as a member of the Client Solutions (Business Development) team, fostering close working relationships with clients and internal / external stakeholders to ensure success. Reporting to the Senior Vice President and working closely with the rest of the Leadership team, this role will contribute directly towards the company's financial success. The VPCS will be responsible for modeling company values and promoting the company culture.

Key Result Areas

Hunting / Consultative Selling

  • Compete to win constantly and consistently
  • Identify and target potential clients through research, networking, and outreach activities
  • Develop and maintain a robust pipeline of qualified lead
  • Use various channels, including cold calling, email campaigns, social media, and industry events, to generate new business opportunities. Marketing will provide support
  • Effectively utilize "pitch" scripts to consistently increase sales conversion rates
  • Conduct thorough needs assessments to understand the client's business challenges, processes, and outsourcing requirements. Provide "custom fit" solutions
  • Prepare and deliver compelling sales presentations with financials, proposals, value propositions, and contracts
  • Stay informed, with support from Marketing, about industry trends, competitive landscape, and emerging technologies to continuously refine the sales approach
  • Represent the company at industry events, conferences, and client meetings to promote solutions offerings
  • Set the example of a Professional Sales Leader, demonstrating a high "bias for action," success in "hunting" for and closing sales. Champion the company's guiding principles and values

Negotiation and Closing

  • Lead negotiations with prospective clients to finalize contracts and agreement
  • Collaborate with Pricing, Legal, and other teams to facilitate deal wins
  • Understand contractual terms and requirements as well as commercial terms to ensure profitability
  • Address any objections or concerns raised by clients during the sales process
  • Close deals promptly while ensuring that all terms are mutually beneficial
  • Client Engagement and Account Growth

  • Build and maintain strong relationships with key decision-makers and stakeholders at prospective client organizations
  • Conduct ongoing research of the client's business and stay abreast with changes in their space. Maintain a Key Account Plan (KAP) for each client
  • Act as the primary point of contact for clients during the sales process, ensuring a smooth and positive experience
  • Coordinate innovation sessions / events with clients including, but not limited to, Joint Solving, Product Knowledge training, public relations events, and consumer-facing activities
  • Continuously engage to identify opportunities for upselling or expanding services. Coordinate Monthly and Quarterly business reviews. Support Client Satisfaction Surveys and related improvements
  • Cross-Functional Collaboration and Innovation

  • Work closely with the internal teams to develop customized solutions that deliver measurable value to clients
  • Partner with marketing, product development, and customer success teams to align sales strategies with product offerings and customer experiences
  • Provide feedback to product teams based on customer insights and market trends to inform future product development
  • Collaborate with Solutions Engineering, Finance, Operations, Technology, and other internal groups to ensure teams have the necessary resources and support to achieve goals on time as promised to clients
  • CRM Management

  • Fully utilize CRM system to help maximize personal sales and support the overall Pro Sales team's results
  • Provide ongoing updates through CRM, including revenue and profitability (Contribution Margin) projections for new and existing Clients in assigned portfolios
  • Drive and track opportunity pipeline growth and measure sales effectiveness and conversion rates
  • Requirements

  • Degree in Business, Marketing, Technology, or a related field considered a plus
  • Minimum of 5 years of experience in business development using consultative solutions sales within the Fulfillment and BPO industries
  • A "Closer" able to develop relationships with C-Level, VP, and the key CX executives and teams to close new sales, grow share of wallet in existing partnerships, and successfully solicit referral business from your network
  • Proven track record in selling complex solutions (multi-buyer / multi-step) at the executive level in medium to large sectors, as well as Fortune 500 organizations
  • Successful at closing transactions over $5M
  • Deep understanding of the Fulfillment industry, end to end to include a strong knowledge of financial modeling in a fulfillment environment
  • Demonstrated expert-level skills using Microsoft PowerPoint for Value Proposition and Excel for Financials
  • Excellent communication, negotiation, and presentation skills
  • Strong analytical and strategic thinking skills, with intense attention to detail
  • Have successfully worked in a fast-paced, dynamic environment, possessing a "start-up" mentality, with a high bias for action, agility, and an ability to work independently toward the common goal
  • Willing and able to travel as needed to meet clients, and partners and attend industry events
  • Advatix, Inc. is one of the world's leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

    Create a job alert for this search

    Vice President Client • Knoxville, TN, US

    Related jobs
    Client Success Representative (Remote, Contract)

    Client Success Representative (Remote, Contract)

    Infuse • Knoxville, TN, US
    Remote
    Full-time
    Client Success Representative (Remote, Contract).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hu...Show more
    Last updated: 21 days ago • Promoted
    System Director Oncology Pharmacy Services

    System Director Oncology Pharmacy Services

    The Judge Group • Knoxville, TN, United States
    Full-time
    System Director, Oncology Pharmacy Services.The System Director for Oncology Pharmacy Services provides strategic and operational leadership across inpatient and outpatient oncology pharmacy progra...Show more
    Last updated: 21 days ago • Promoted
    AR Management Lead

    AR Management Lead

    Gastro Health • Knoxville, TN, US
    Full-time
    Remote Full-Time Ar Management Lead.Gastro Health is currently looking for an enthusiastic Remote Full-Time AR Management Lead to join our team in Miami!. Gastro Health is a great place to work and ...Show more
    Last updated: 23 days ago • Promoted
    Senior GCM Client Development Officer I

    Senior GCM Client Development Officer I

    M&T Bank • Knoxville, TN, US
    Full-time
    Global Capital Markets Sales Representative.Responsible for sales strategy including development, implementation, and execution for assigned Global Capital Markets (GCM) product line and meeting in...Show more
    Last updated: 7 days ago • Promoted
    Client Relationship Client 3 (Banker) West Knoxville, TN OfficeCategoryBranch BankingJob Id2025-0027977LocationKnoxville, TN, United StatesPosting Start Date11 / 19 / 2025Anticipated Posting End Date11 / 24 / 2025Job TypeFull time

    Client Relationship Client 3 (Banker) West Knoxville, TN OfficeCategoryBranch BankingJob Id2025-0027977LocationKnoxville, TN, United StatesPosting Start Date11 / 19 / 2025Anticipated Posting End Date11 / 24 / 2025Job TypeFull time

    US Bank • Knoxville, TN, US
    Full-time
    Client Relationship Consultant.Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we s...Show more
    Last updated: 23 hours ago • Promoted
    Commercial Banker- Emerging Middle Market- Vice President

    Commercial Banker- Emerging Middle Market- Vice President

    JPMorgan Chase Bank, N.A. • Knoxville, TN, United States
    Full-time
    In this role you will be the focal point of client acquisition and ongoing relationships.Bankers work both independently and as part of a team to introduce our comprehensive solutions to clients.As...Show more
    Last updated: 6 hours ago • Promoted • New!
    Director of Operations (West Coast)

    Director of Operations (West Coast)

    Amerit Fleet Solutions • Knoxville, TN, US
    Full-time
    Vector Fleet Management, an Amerit Fleet Solutions Company, is an American based, privately held company that has been in the fleet maintenance business for over 30 years.Vector Fleet provides onsi...Show more
    Last updated: 22 days ago • Promoted
    Client Services Partner

    Client Services Partner

    Clariti • Knoxville, TN, US
    Full-time +1
    Join our mission to provide governments with exceptional experiences so they can do the same for their communities!.We empower governments to deliver exceptional citizen experiences.How will you he...Show more
    Last updated: 23 days ago • Promoted
    Vice President of Applied Research & Creative Engineering (ARC)

    Vice President of Applied Research & Creative Engineering (ARC)

    IO Global • Knoxville, TN, US
    Full-time
    Iog Blockchain Research And Development Leadership Role.IOG, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain develop...Show more
    Last updated: 23 days ago • Promoted
    Senior Client Account Representative

    Senior Client Account Representative

    Ovation Healthcare • Knoxville, TN, US
    Full-time
    Senior Client Account Representative.At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare.We provide...Show more
    Last updated: 20 days ago • Promoted
    Associate Director Systems

    Associate Director Systems

    InsideHigherEd • Knoxville, Tennessee, United States
    Full-time
    Financial Aid and Scholarships.University of Tennessee, Knoxville (UTK) invites applications and nominations for our .We are seeking candidates who can contribute in meaningful ways to enhance the ...Show more
    Last updated: 30+ days ago • Promoted
    Director, Pooled Plans Account Management (Remote)

    Director, Pooled Plans Account Management (Remote)

    Transamerica • Knoxville, TN, United States
    Remote
    Full-time
    Account / Relationship Management.At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talent...Show more
    Last updated: 4 days ago • Promoted
    Director, MCS Enablement Business Partners

    Director, MCS Enablement Business Partners

    Motive • Knoxville, TN, US
    Full-time
    Director Of Enablement Business Partners.Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, sa...Show more
    Last updated: 6 days ago • Promoted
    Director, Enterprise Sales Engineering - Southwest

    Director, Enterprise Sales Engineering - Southwest

    Arctic Wolf Incident Response • Knoxville, TN, US
    Full-time
    Director, Enterprise Sales Engineering.At Arctic Wolf, we're redefining the cybersecurity landscape.Our global team is driving innovation and setting new industry standards every day.We're proud to...Show more
    Last updated: 12 days ago • Promoted
    Director of Pharmacy Services

    Director of Pharmacy Services

    Odell Medical • Knoxville, TN, United States
    Full-time
    System Director, Oncology Pharmacy Services – Tennessee.Relocation Assistance Available.Are you a pharmacy leader passionate about oncology and making a measurable difference in patient care? Join ...Show more
    Last updated: 14 days ago • Promoted
    Crypto PayOps Manager

    Crypto PayOps Manager

    Bitso • Knoxville, TN, US
    Full-time
    Your mission is to build, lead, and scale Bitso's global crypto payment operations.You will own the processes that safeguard customer funds, enforce custody policies, ensure liquidity, and maintain...Show more
    Last updated: 21 days ago • Promoted
    Client Relationship Manager

    Client Relationship Manager

    Growth Suite Consulting - Search Group • Knoxville, TN, US
    Full-time
    Northwestern Mutual Knoxville is seeking a service minded, dynamic, highly organized individual who will specialize in client service, support with firm marketing, branding, community involvement ...Show more
    Last updated: 30+ days ago • Promoted
    Client Relationship Client 3 (Banker) West Knoxville, TN Office

    Client Relationship Client 3 (Banker) West Knoxville, TN Office

    U.S. Bancorp • Knoxville, TN, US
    Full-time
    Client Relationship Consultant.Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we s...Show more
    Last updated: 7 days ago • Promoted