Front Desk Manager

Front Desk Manager

Are you ready to take the helm of an extraordinary front desk team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.

AvalonBay Communities is searching for a dedicated and highly organized Front Desk Manager to oversee the daily operations of the front desk at two of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort the future of apartment management starts here!

The ideal candidate will have excellent communication and leadership skills, a strong attention to detail, and a passion for providing an outstanding customer experience. As the Front Desk Manager, you will play a crucial role in creating a welcoming and efficient environment for our residents and associates. This will include, but is not limited to :

• Maintain a professional and friendly atmosphere at the front desk, greeting and assisting residents with a warm and welcoming demeanor
• Handle resident inquiries, complaints, and special requests in a courteous and timely manner.
• Maintain and update front desk procedures and policies
• Oversee a team of concierge in a scheduling and problem solving capacity
• Coordinate with vendors and contractors on community access and special projects
• Organize resident events and community outreach

You have :

How AvalonBay Supports You :

We know that our teams are the beating heart of our success and we're committed to showing our appreciation.

We offer :

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.