Catering Sales Manager

Catering Sales Manager for Epicurean Hotel Atlanta

Location : Atlanta, GA

Reports to : Director of Sales

Status : Exempt

It is about grit. An attitude. An elevated level of hospitality. Curiosity to seek out new culinary trends. Desire to nurture relationships. We surround ourselves with those who are like-minded and motivated to educate our customers on the Epicurean experience and bring it to life.

Our Pillars

Curated | Crafted | Social | Enriching

Who We're Seeking

We are seeking a unique individual who will embody the heart and soul of a true epicurean while caring deeply about the brand and community. Someone who acts as an extension of our pillars, values, and culture. This person is driven to create meaningful experiences for our team members, guests, and community while simultaneously ensuring the success of Epicurean Atlanta.

We want to work with someone who brings a spirit of fun, authenticity, collaboration and genuine hospitality to their life and work. We are seeking an individual who will ensure we all bring Epicurean Atlanta to life.

We have poured passion, energy, and excitement into crafting an extraordinary place and brand and know the right Catering Manager will be inspired and passionate about this dynamic vision as we are. Care for people, a belief in the power of the community, and desire to create ordinary experiences drive us.

Is this YOU?

Job Summary

Responsible for handling sales of catering opportunities for all event space in hotel, event lawn, culinary theatre, and all other venues. Responsible for achieving and exceeding catering sales revenue goals, contracts and closes local catering and social business. Ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up selling each business opportunity to maximize revenue. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Also responsible for booking & servicing all large party outlet inquiries and working closely with F+B / culinary teams.

Essential Functions

Core Work Activities

• Maximizing Revenue & Managing Profitability
• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals
• Coordinates definite group business
• Generates banquet event orders
• Established billing for definite function and ensures deposits are collected
• Proactively solicits affiliate business associated with citywide events
• Understands the overall market and knows how to sell against it
• Maximizes revenue by up-selling packages and creative food and beverage offerings
• Identifies and implements process improvements and best practices
• Gains understanding of the hotel's primary target customer and service expectations
• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business
• Managing Sales Activities
• Manages the sales efforts for the hotel and complex related to catering business
• Responds to incoming catering opportunities for the hotel and development
• Close the best opportunities for the hotel based on market conditions and hotel needs
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
• Designs, develops, and sells creative catered events
• Identifies and assists with selling, implementing and following-through on catering promotions
• Promotes accountability to drive superior business results
• Executes Sales strategies and business processes
• Executes and supports Customer Service Standards and hotel's Brand Standards
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Participates in and practice daily service basics of the brand
• Building Successful Relationships
• Works collaboratively with property Sales and Marketing colleagues as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative
• Develops a close working relationship with operations to ensure execution of strategies at the hotel level
• Works with the management team to create and implement a catering sales plan addressing revenue, customers, and market
• Works with the property's Food and Beverage team to develop menus that

Qualification Standards

Education & Experience

Physical Demands

Mental Demands

This company is an equal opportunity employer.