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BUSINESS DEVELOPMENT CREATIVE MANAGER - HIGHER EDUCATION

BUSINESS DEVELOPMENT CREATIVE MANAGER - HIGHER EDUCATION

Compass GroupCharlotte, NC, US
1 day ago
Job type
  • Full-time
Job description

Business Development Creative Manager, Higher Education Dining

The Business Development Creative Manager, Higher Education Dining, leads a team of Proposal Managers and Proposal Coordinators responsible for developing high-quality, strategic proposals that drive new business and client retention across Compass Group's Higher Education sectors. This role ensures each proposal is aligned with brand standards, sales objectives, and client expectations. As both a team leader and process owner, the Creative Manager provides guidance, removes barriers, and drives continuous improvement across the proposal lifecycle.

Key Responsibilities :

Team Leadership & Development

  • Manage and mentor a team of Proposal Managers and Proposal Coordinators, supporting growth and performance through coaching, feedback, and clear goal-setting
  • Foster a high-performance, solution-focused culture with emphasis on accountability, collaboration, and creativity
  • Onboard new team members and ensure consistent understanding of proposal processes and brand standards

Proposal Process Oversight

  • Oversee and assign incoming proposal requests, ensuring the right team member is matched to each opportunity based on complexity, sector, and workload
  • Ensure all proposals are delivered on time, error-free, visually aligned, and strategically positioned for Compass Group's growth goals
  • Lead strategy discussions for high-value RFPs, RFIs, and renewals in collaboration with Sales, Operations, and Creative Directors
  • Cross-Functional Collaboration

  • Act as a liaison between the sales team, sector leads, subject matter experts (SMEs), and the creative team to maintain clear communication and alignment
  • Partner with Creative Director, Graphic Designers, and Content Developers to ensure proposals are both compelling and compliant
  • Participate in and lead kick-off calls and debriefs to continuously improve proposal effectiveness
  • Quality Control & Process Improvement

  • Review and approve final proposals to ensure they meet internal standards and client expectations
  • Monitor and enhance proposal processes, tools, and templates to improve efficiency, consistency, and scalability
  • Champion the use of collaboration and workflow platforms (e.g., Smartsheet, Teams) to streamline operations
  • Qualifications :

  • 5+ years of experience in proposal development, marketing, or sales enablement; experience in managing direct reports required
  • Proven track record of successfully leading high-value proposals and team projects in a fast-paced, deadline-driven environment
  • Strong writing, editing, and message development skills
  • Familiarity with the full proposal lifecycle, including compliance, strategy, and creative execution
  • Proficiency in Microsoft Office, Smartsheet, and Adobe Creative Cloud; working knowledge of visual storytelling a plus
  • Excellent organizational, communication, and leadership skills
  • Ability to manage multiple priorities, build cross-functional relationships, and influence outcomes
  • Apply to Compass Group today!

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Compass Corporate maintains a drug-free workplace.

    Applications are accepted on an ongoing basis.

    Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance / AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site / state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

    Req ID : 1483788

    Compass Corporate

    Miranda Carteret

    [[req_classification]]

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