Accounts Receivable Manager

Description

• Provide leadership, coaching, and performance management for the cash application team, ensuring accountability, accuracy, and adherence to internal controls.
• Oversee daily cash application activities, including lockbox, ACH, and wire payments, ensuring accuracy, timeliness, and compliance with company policies.
• Manage team workload, training, and process adherence to support consistent and timely Accounts Receivable operations.
• Review and approve Accounts Receivable journal entries, adjustments, write-offs, and refunds, ensuring proper general ledger impact and supporting documentation.
• Ensure daily bank activity is reconciled to the ERP system (NetSuite) and partner with Treasury and Accounting to resolve discrepancies.
• Partner with Credit, Collections, and Finance to resolve unapplied and unidentified cash, customer deposits, and miscellaneous receipts.
• Serve as the Subject Matter Expert for Cash Application by identifying process efficiencies, implementing best practices, and maintaining Accounts Receivable policies and procedures.
• Provide oversight and guidance on complex customer payment issues, including credit balances, overpayments, and correction of posting errors.
• Oversee escheatment processing and ensure compliance with applicable state regulations and reporting requirements.
• Collaborate cross-functionally with IT and other stakeholders on system enhancements and process improvements impacting Accounts Receivable.
• Ensure compliance with internal controls and support quarterly and annual internal and external audit requirements.
• Develop, analyze, and present Accounts Receivable metrics and report to upper management to improve visibility and accuracy.
• Support month-end close activities related to Accounts Receivable and general ledger accuracy.

• Bachelor’s degree in Finance, Accounting or related degree with 3+ years Accounts Receivable experience OR Associate’s degree in Finance, Accounting or related degree with 4+ years in Accounts Receivable experience.
• 3-5 years of people management experience.
• Proficient in Microsoft Office software (Excel, Word, PowerPoint, Outlook).
• Excellent written, oral communication and interpersonal skills; exhibits a positive disposition and professional behavior.
• Ability to prioritize job tasks and multiple requests from internal and external customers and cross-functional partners.
• Ability to work independently, meeting deadlines, in a fast-paced, result-oriented environment.
• Strong problem-solving skills with solution-oriented thinking. Proficient at conducting research into system-related issues.

• Software Industry knowledge preferred.
• Experience in the hospitality industry.
• Familiar with Escheatment.