Client Director - Integrated Customer Experience

Are You Ready to Navigate the Future of Global Trade?

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility and continuously setting new standards for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

What we Offer :

• Global Reach, Local Impact : Thrive in a role with international scope, contributing to projects that shape global trade.
• Inclusive and Dynamic Culture : Join a team where diversity is strength, fostering an environment rich in personal and professional growth opportunities.
• Competitive Rewards : Benefit from a compensation package matching your role as a leading industry player, complemented by best-in-class benefits and talent development programs recognized worldwide.

About the role :

Managing the global customer experience for one of Maersk's largest customers, where we provide numerous transported, managed, and fulfilled by origin and destination services. With supply chain knowledge and trusted advisor skills, the Client Director drives positive customer interactions, delivers rapid responses to the clients' needs and develops forward-looking initiatives that create win-win partnerships across the supply chain.

The Client Director manages a team of US-based Program Managers and the Customer Experience Partners which work together to ensure Maersk meets / exceeds performance targets, organizes, and standardizes our services to meet contractual requirements and reporting, and find synergies and value across services. In addition, the Client Director collaborates with the network of Program Managers, Customer Experience Partners and Global Service Center teams assigned to the customer to ensure Maersk performs to our commitments and works together as a unified customer team.

Our opportunity

The Client Director will have to perform the following :

In this role, you will :

We are looking for

If you have the requirements below, this is your chance to join this high-performing team and be part of this great moment in our organization!

What you bring :

Join us as we harness cutting-edge technologies and unlock global opportunities. Together, let's sail towards a brighter, more sustainable future with Maersk.

Job Type : Full Time

Salary : $150,000 - $185,000 USD

Benefits : Full-time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

Notice to applicants applying to positions in the United States : You must be authorized to work for any employer in the U.S.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.