Epic Application Analyst Principal

Overview

This position is responsible for complex to expert level work supporting information technology applications through planning, designing, implementing, maintaining, and providing ongoing optimization and support for electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, and customer relationship management systems.

The Principal analyst is responsible for providing oversight of technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (selection, implementation, support, archival and decommissioning). The Principal analyst will provide strategic guidance and ensure alignment of application configuration and support with organizational goals and objectives. They will also manage projects related to these applications and their technologies, help plan and execute large projects, mentor other analysts, and develop and maintain best practices and standards for application configuration, deployment, support, archival, and decommissioning.

Principal analysts may supervise lower-level analysts.

Essential functions are performed independently under minimal supervision and direction, in addition to assisting to oversee and mentor other analysts.

Essential Functions

• Provides support to stakeholders through analyzing and diagnosing problems to determine resolution
• Gathers, validates, and translates technological requirements into design and development specification while providing product management
• Configures, tests, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes, hardware, etc.)
• Documents and recommends workflow changes and technical / functional designs needed to support business requirements
• Partners with external vendors to support related third-party applications including integration / implementation, support, and troubleshooting
• Solves complex issues, incidents, and problems according to agreed-upon service levels and department standards
• Serves as project manager and completes PM functions for projects of complex nature spanning cross-functional areas; coordinates with the DTS Project Manager team to ensure initiatives are organized, planned, and managed, including handoff from demand intake through governance processes
• Responsible for quality review of team projects, demand creation, and resource management processes and creating remediation plans for identified issues
• Mentors and identifies training opportunities for teams across all technical duties, demand management, and resource management processes
• Collaboratively works with peers, internal and external stakeholders, and vendors to develop best practices and standards for all technical duties of the department and related processes
• Follows documentation and change management standards
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members
• Configures and integrates electronic and mechanical hardware with software products to meet client specifications
• Develops and understands business reporting needs for end users
• Participates in on-call and command center responsibilities
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project, and department meetings to enhance awareness and information flow
• Assists in creation, forecasting issues, maintenance, adjustment and justification of project and / or team budget processes
• Participates in vendor or industry user groups, community discussions, and / or Industry CAB sessions
• Manages the portfolio of IT projects and initiatives for the assigned business units, ensuring alignment with IT strategy and roadmap, prioritization of business needs, and delivery of business value (if applicable)
• Attends and / or facilitates workgroup meetings, subcommittee meetings, and hospital leadership meetings; advocates data-driven decision making
• At project end, uses benefit KPIs to track and report the actual benefits to senior leaders; extrapolates lessons learned to guide future governance
• Provides detailed information regarding new projects to empower leaders to approve or decline work not critical to strategy
• Conducts service reviews with facility / medical group executives and communicates follow-up on survey results and improvement processes

Skills

Qualifications

Required

Physical Requirements

Location

Peaks Regional Office

Work City : Broomfield

Work State : Colorado

Scheduled Weekly Hours

The hourly range for this position is listed below. Actual hourly rate is dependent upon experience.

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.

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