CLINIC CLERK - NON UNION

Clinic Clerk

The Clinic Clerk is responsible for efficient and courteous registration, transfer and discharge of patients within established policies and procedures; thoroughly compiles and types medical information for patients' records and statistical reports and maintains current and accurate patient account receivables.

Responsibilities

Major Activities :

• Greets patients courteously, determines their needs, and offers assistance.
• Registers patient by performing necessary procedures.
• Interviews patients, relatives, or others responsible to determine payment arrangements.
• Assists self-pay patients in making suitable arrangements for balances due.
• Answers inquiries to patient accounts and advises on insurance benefits.
• Receives all payments and deposits, issues receipts, and makes proper accounting for all funds.
• Posts charges and payments daily to patient accounts.
• Bills patients routinely within established policies.
• Determines billing methods for third-party payor.
• Maintains required registers for Medicare, Medicaid, and others.
• Contacts insurance carriers / agencies to obtain precertification.
• Transports patients in wheelchairs.
• Operates various office equipment.
• Maintains income register and report of adjustments to accounts receivable.
• Operates communication systems, placing and answering telephone calls.
• Keeps a record of all incoming toll-charge calls.
• Serves as general receptionist for clinic, supplying nontechnical information.
• Gives general information concerning a patient's condition or status.
• Makes and maintains appointment schedules for Clinic Physicians.
• Secures required signatures on reports and records relative to release of information.
• Assists physicians and nursing personnel as required.
• Contacts patients, physicians, or others for information necessary to complete insurance or other type billings.
• Types memos, correspondence, billing forms, etc.
• Maintains sufficient files for an efficient operation of the Business Office / Clinic.
• Compiles periodic and statistical reports and other data.
• Maintains log of patient charts issued and missing charts.
• Maintains work area in a clean and safe manner.
• Performs other related duties as assigned.

Qualifications

High School Diploma or GED equivalent (preferably with commercial courses).

Must possess basic computer skills in Word and Excel.

Knowledgeable of medical terminology, CPT coding and ICD9 coding.

Must type 60 words per minute accurately, operate various office machines, and possess general knowledge of clerical and business procedures.

Must be well organized and function well under stressful conditions.

Three (3) to six (6) months on-the-job training is required.