Client Business Lead, Client Business Leadership

Overview

PHD is a global communications planning and media buying agency network delivering smart strategic thinking and creative innovation for the world’s leading brands. Brilliant media thinking is in our DNA. A culture of thought-leadership, creativity and innovation has seen us grow from a challenger agency in the UK, to a global leader with over 6,000 employees in over 100 offices worldwide. We combine the latest industry insight with the best creative minds to produce planning innovation and create award-winning work for some of the world’s largest advertisers. Finding a better way is our ethos and sums up how we approach everything – from a new client brief to the way we work.

As the Client Business Lead, you’ll oversee strategic planning and be the central voice of impact of decisions on the client’s key KPI’s. You’ll act as a “player / coach” who can go toe to toe with senior clients while having the humility and work ethic to roll up their sleeves to do a plan or coach junior team members.

You’ll Make An Impact By

Planning for innovation and change, always with your client’s business goals at the forefront.

Ensuring your relationship with your client can stand the test of time.

Perfecting processes and standards for other PHD’ers to live by.

Being a cultural champion of PHD.

Responsibilities

Leading a team of happy warriors : You’ll be their leader, directing workflow and inspiring collaboration. You are the goal setter and the visionary, setting the pace and paving the way towards a new frontier for our people and our clients. You will coach your team, providing routine feedback, all the while being an advocate of their learning and development at PHD.

Championing our media plan : You will connect brand goals with the target audience, leveraging media tools to uncover insights to activate the plan for a variety of campaigns.

Being a business leader with a point of view : You will be your client’s second set of eyes, with a view of the future, providing business, marketing, and strategic media direction. You must be willing and able to step in and help your clients to make the decisions that matter the most.

Shaping our fast-growing agency : As one of only a handful of Client Business Leads, you will be a leader inside our agency. This means you will have a voice in growing and fostering our culture, a hand in new business opportunities, and a point of view in training and coaching our people.

What You’ll Need To Succeed

Minimum of 15 years of media integrated planning experience across all channels.

Minimum 8 years of experience in managing and growing a team.

Have had experience managing complex and fast-moving business.

Have consulted and guided CMO’s and CEO’s towards new thinking.

Strong ability to have intelligent conversations about media planning, marketing, and business.

Be an overcommunicator to your team, your clients, and your agency partners.

What You Can Expect

The chance to grow the agency, yourself, and your team.

Freedom to collaborate with over 4,000 colleagues in 80+ offices worldwide.

Opportunity to share your ideas across the agency.

A place that cares about your personal passions as much as we do your work.

At PHD, you’ll have a stage to shine your light; we believe it’s guys like you who make us the happy, scrappy, creative media agency we are today.

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

Compensation Range : $150,000—$250,000 USD. This role is hybrid; compensation will be determined based on relevant experience, other job-related qualifications / skills, and geographic location. The Company reserves the right to modify this pay range at any time.

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