Regional Training & Exercise Manager
The Florida Division of Emergency Management (FDEM) plans for and responds to both natural and man-made disasters. These range from floods and hurricanes to incidents involving hazardous materials or nuclear power. FDEM is the liaison between federal, state, and local agencies. FDEM prepares and implements a statewide Comprehensive Emergency Management Plan, routinely conducts extensive exercises to test state and county emergency response capabilities, provides technical assistance to local governments as they prepare emergency plans and procedures, as well as conducts emergency operations trainings for state and local government agencies.
FDEM serves as the lead agency for the State Emergency Response Team (SERT), whose primary goal is the coordination of the state's efforts during disaster response and recovery. This coordination is conducted within the State Emergency Operations Center (SEOC) in Tallahassee. Additionally, FDEM manages the State Watch Office; the 24-hours a day operation tasked with providing situational awareness to stakeholders statewide. After a disaster, FDEM conducts damage assessment surveys and advises the Governor of the State of Florida on whether to declare an emergency and seek federal relief funds. It is against this backdrop that FDEM strives to demonstrate its mission of, "Coordinate, collaborate and communicate with our community stakeholders for a resilient Florida" along with our vision of, "Leading the Profession in building prepared and resilient communities".
This position serves as a Regional Training and Exercise Manager within the Education and Training Development Section within the Bureau of Response. This position is responsible for coordinating and routinely communicating with federal, state, county, and additional partners on training needs. The duties include being highly detail-oriented while effectively communicating with various partners and leadership members. This position will support partners with coordinating exercises, drills, and tabletops based on the Homeland Security Exercise and Evaluation Program (HSEEP) framework. The incumbent will develop instructional materials and facilitate in-person and virtual training under the leadership of the Education and Training Development Manager. Additional trainings will include Federal Emergency Management Agency (FEMA), Florida Courses, or other presentations. The position will routinely coordinate with county training coordinators, managers, or designees on training needs as identified through the Integrated Preparedness Plan (IPP), needs assessments, or other identification methods. This position requires travel to facilitate trainings and attend coordination meetings.
The duties and responsibilities for the position include, but are not limited to :
- Develop concise and engaging content based on standardized guidelines and rubrics of the target audience and stakeholders.
- Assist in the creation, updating, and maintenance of training content, curriculum, and materials to ensure they remain relevant and impactful.
- Perform needs assessments regarding the facilitation trainings throughout the identified region in support of statewide and federal programs and systems for efficiency and effectiveness.
- Track trainings delivered regionally and serve as the point of contact between federal and regional partners.
- Pilot new trainings when appropriate to ensure necessary changes and revisions are made before implementation.
- Participate in or facilitate curriculum review meetings with other program training managers or coordinators, to collaborate the needs of training across program areas.
- Assess training needs throughout the state and coordinate with federal, state, county, and private partners in course delivery.
- Conduct routine meetings with various stakeholders to include federal, state, county, and private partners.
- Review historical training to determine if training will benefit from eLearning technology resources.
- Assist in reviewing the registration tracking system for updated courses available.
- Create training for statewide implementation and setting expectations for which parts of the curriculum must be covered statewide.
- Use instructional design methodologies to develop and / or evaluate various workforce learning resources, such as required trainings, training programs, and specialty courses based on the analysis of department needs.
- Ensure training requests align with regional needs as identified within IPPs or needs assessments.
- Perform technical writing tasks, including proofreading and editing documents, training materials, and curricula for grammatical errors.
- Serve as the liaison between regional training coordinators and / or designees.
- Perform other duties as assigned.
- Perform duties as assigned during activations of the SEOC, work non-traditional hours, and travel.
- The employee must be able to deploy anywhere in Florida or the United States for up to two weeks at a time.
Knowledge, Skills, and Abilities :
Knowledge of state, local, and federal responsibilities during disasters and the roles of the SEOC.Knowledge of content creation methods and engagement tools.Ability to convey complex information clearly and succinctly.Skill in maintaining multiple documents and projects and meeting deadlines.Knowledge of the latest adult learning techniques, instructional design methods, and curriculum development processes.Skill in collecting, reviewing, and summarizing information with computer software.Ability to utilize creative techniques to convey critical concepts to various audiences across platforms (Teams, Zoom, etc.).Ability to communicate effectively, orally, and in writing.Skill in training facilitation and public speaking.Ability to operate a personal computer, the Microsoft Office Suite, editing and publishing software, and conduct internet research.Ability to work both independently and as a member of a team.Ability to work non-traditional hours and to travel and / or work in a field environment during disaster conditions when necessaryMinimum Qualifications :
Minimum of three years' experience in instructional design / curriculum development to include building eLearning, virtual instructor-led, and in-person training. Post-secondary education may substitute for experience on a year for year basis.Valid driver's license.Experience working within a registration / course tracking platform to include a Learning Management System (LMS)