Senior Director, GTM Learning & Enablement

Training And Development Manager

Develop a Training Strategy and Roadmap : Lead the design and implementation of core training programs including employee on-boarding and continuous training across all levels of the organization

Design Career Pathing Programming : Create and customize training programs and collateral used to attract new talent and retain / develop current employees focused on Experts and Management paths across all categories.

Quality Control : Oversee quality control team across Inbound Operations to measure and report on quality. Measurement to inform both long term and immediate training strategies.

Ensure every program has a clear evaluation strategy in place. Track and regularly report on program impact. Share metrics and insights with business leaders

Collaborate with Creative, HR / Recruiting and Merchandising on internal career pathing and retention marketing.

Oversight over new LMS system implementation in 2021

Build and maintain strong partnerships with business leaders and key stakeholders

A minimum of 10 years of experience in building and scaling training programs

Bachelor's degree required; advanced degree a plus

Has created and successfully managed delivery of training solutions

You have experience in developing training strategies that include digital training

Strong influencing skills; ability to work in a collaborative and team-centric culture

Can position themselves as a trusted advisor to senior leaders and executive sponsors

Demonstrated curiosity and ability to deliver with speed, quality and continuous iteration

Ability to multitask, stay organized, and work efficiently

Extremely detail-oriented and results-driven

Team player able to work effectively and collaboratively across all departments to meet goals

You are an enthusiastic and creative leader with the ability to inspire others with a track record of building high performing teams

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

9 Paid Company Holidays

Flexible Time Off (With Manager Approval)

The expected salary range for this role is $200,000.00-$215,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's and men's fashion, fine jewelry and watches, art, and homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision.