Order Entry Editor

Order Entry Editor

Nailor Industries is a recognized leader in delivering innovative, customer-focused HVAC solutions for commercial and industrial applications. We manufacture a comprehensive range of products including air control and distribution products, VAV terminal units, green building products, fan coil units, electric duct heaters, sound attenuators, air handling units, filter housings. With multiple manufacturing facilities in Houston, TX and a workforce of 700+ operations employees, Nailor continues to set the standard for quality, innovation, and service in the HVAC industry.

Position Summary

We are seeking a detail-oriented and highly organized Order Entry Editor to join our team. This role is critical in ensuring the accuracy, completeness, and proper routing of customer orders prior to release. The ideal candidate will demonstrate strong judgment, accountability, and the ability to maintain focus in a fast-paced environment while working across multiple teams including Engineering, Customer Service, Sales, and external vendors.

Key Responsibilities

• Order Review & Routing
• Review all unreleased imports/not released orders for accuracy and completeness
• Determine appropriate routing to: Engineering/Drafting (Application Engineering Teams), Customer Service, Sales Representatives, Customers
• Utilize the Nailor System Program to edit and process orders with a high degree of accuracy
• Communicate effectively with internal teams, customers, and third-party vendors
• Coordinate with sister companies and manage inter-company transfers (ICO's)
• Product & Vendor Evaluation
• Verify product accuracy and assign correct vendors for buy/sell items, including AJ, Air Concepts, DACE, Jackson, Air Guide, Sunvent, KEES
• Review and process: Terminal Units, Fan Coil Products, Fan Powered Products, VAV Products, Dual Duct Systems, Air Control & Distribution Products
• Identify orders requiring Engineering review (e.g., DHRS Duct Heaters)
• Coordinate with Engineering/Drafting for required drawings
• Manage re-submissions and revisions
• Order Editing & Verification
• Ensure all order details are accurate prior to release, including: Freight type and delivery requirements, Customer submission comments, Special models, handling, and instructions, Pricing, discounts, and authorizations: Special Price Quotes, SSD (Special Stocking Discounts), SDA (Special Discount Authorizations), Rush charges and special charges, Inter-company purchase orders and transfers, Buy/Sell products
• Order Monitoring & Coordination
• Monitor incoming emails continuously for order-related updates
• Process requests from sister companies (Las Vegas, Safe Air, Toronto)
• Manage order transfers and inter-company coordination
• Controls Documentation & Validation
• Verify completion of Customer Supplied Controls Forms
• Assign placeholder dates (e.g., 12/11/2026) when required
• Research and confirm project status (new vs. existing)
• Communicate with customers to confirm control selections
• Distribute forms electronically as needed
• Production Coordination
• Review and process Blue Cards from Production for Air Control / Distribution products

What We're Looking For

Strong attention to detail and accuracy, Excellent organizational and multitasking skills, Ability to make sound decisions and exercise judgment, Strong communication skills (written and verbal), Ability to work cross-functionally with multiple teams, Experience in order processing, HVAC industry, or manufacturing environment is a plus

Qualifications

High school diploma or equivalent required; Associate's or Bachelor's degree preferred, 2+ years of experience in order entry, order management, or a related administrative role, Experience in manufacturing, HVAC, or industrial products environment preferred, Strong attention to detail with a high level of accuracy, Ability to manage multiple priorities and meet deadlines in a fast-paced environment, Excellent problem-solving and decision-making skills, Strong written and verbal communication skills, Proficiency in Microsoft Office (Excel, Outlook, Word); ERP or order management systems experience is a plus, Ability to work independently and collaboratively across departments *No Agencies*