Medical Coordination Assistant - Day Shift

Medical Coordination Assistant

Every person deserves compassion, dignity, and the safety of a place to call home. Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated to disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services, and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County, and the Inland Empire.

Job Description

The

Medical Coordination Assistant

is responsible for assisting the providers in providing care to their patients. Their duties include performing basic technical, administrative, and clerical support services. The pay range for this position is $21.50 - $24.00 per hour, depending on experience. This position also qualifies for a $1.50 swing shift differential and a $3 graveyard shift differential. The hours for this position are 7 : 00am - 3 : 30pm, Sunday - Thursday.

Responsibilities

Perform initial intakes to ensure proper client discharge from the hospital with all appropriate needs for the continuation of care and document all findings.

Assess the medical and mental health status of clients upon arrival by conducting head-to-toe assessments, checking vitals, determining insurance status, making follow-up appointments with clients' doctors, and picking up / filling prescriptions as needed.

Conduct morning, afternoon, and evening checks for all assigned clients to observe wellbeing, ensuring there is no change in medical conditions since hospital discharge.

Link clients to medical services when necessary (insurance, PCP, specialists, referrals)

Coordinate home health visits (if needed) and follow-up MD appointments.

Promote health literacy by providing patient education about clients' illnesses, medications, preventative measures, treatment management, and overall general health with the supervision of the Medical Coordinator.

Exit clients by providing clients with an Exit Report that includes a list of current medications, future MD appointments, insurance information, and other applicable medical information.

Arrange transportation for clients to and from medical appointments if needed to advocate for client needs.

Report emergencies to the Supervisor / Manager and document incident

Seek a proper level of care to assess and treat a medical complication

Initiate medical response system when appropriate

Support client recuperation by providing necessary items and space needed to rehabilitate and assisting with the upkeep of the facility.

Administrative / Record Keeping

Enter client information and case notes into KIPU and other documentation systems.

Complete and update medication, vitals, and / or diabetic logs.

Perform administrative tasks such as answering phones and filing paperwork.

Maintain proper inventory of medical supplies and medications.

Compliance / Safety

Maintain confidentiality by HIPAA guidelines and DHS standards.

Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.

Provide care utilizing infection control measures that protect both the staff and the client according to OSHA standards.

Conduct medication reconciliation and ensure proper disposal and pickup of bio-medical / pharmaceutical waste.

Maintain a safe work environment by ensuring the cleanliness of the med room, wound care room, and med storage room.

Ensure medical equipment remains in operating condition.

Preferred Experience / Minimum Qualifications

Associate's degree in a medical field or a Valid California Certifying Board for Medical Assistants certificate

2+ years of working in the healthcare field

Strong verbal and written skills

Superior customer service skills

High level of professionalism

Preferred

Bilingual in English and Spanish.

Certification (CMA, RMA, CCMA, EMT)

Benefits

Medical insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan

Dental and Vision Insurance

Life, AD&D, and LTD Insurance funded 100% by Illumination Foundation

Employee Assistance Program

Professional Development Reimbursement

401K with Company Matching

10 days vacation PTO / year

6 days sick PTO / year

10 days holiday PTO / year

Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans