Food Safety and Quality Assurance Supervisor

Job Description

Job Description

In the role of Food Safety and Quality Assurance Supervisor, you will be pivotal in upholding the highest standards of food safety and quality. You will lead a team of FSQA Technicians, ensure adherence to regulatory and customer standards, and spearhead continuous improvement efforts to achieve excellence in our bakery operations. If you are a detail-oriented leader with a strong commitment to food safety and quality, we encourage you to apply and make a significant impact in a dynamic and fast-paced setting!

Key Responsibilities :

• Ensure compliance with all relevant food regulations at international, national, state, and local levels, including Food and Drug Administration guidelines, local health department inspections, and Preventive Controls.
• Maintain adherence to the Global Food Safety Initiative (GFSI) standards applicable to the bakery location (e.g., BRC, SQF).
• Oversee documentation control and the maintenance of the Quality Management System (QMS), including procedures, records, good manufacturing practices (GMPs), and the Food Safety Plan.
• Collaborate with the operations team to uphold the safety, legality, and regulatory compliance of food products and processes within the bakery.
• Work with various support departments to enhance bakery performance (e.g., maintenance, sanitation, warehouse, operations).
• Understand the Critical to Quality Control Points (CTQCP) of manufactured products to improve operational performance and ensure quality standards are met from the outset.
• Implement customer requirements effectively and support the bakery team in reducing customer and consumer complaints through root cause analysis and corrective actions.
• Manage day-to-day operations of the Food Safety and Quality Assurance Technicians, including their training, development, and clear objective setting to fulfill bakery needs.
• Collaborate with the FSQA Manager to develop a talent training and skills matrix for FSQA technicians.
• Act as a trained backup for the FSQA Manager during regulatory, customer, and third-party audits.
• Ensure materials are sourced from approved suppliers and monitor raw material supplier performance according to specifications.
• Investigate product / process failures swiftly and thoroughly, identify root causes, and implement corrective actions to minimize product exposure and production downtime.
• Identify opportunities to enhance technology and innovation to improve departmental effectiveness.
• Manage relationships with both intra- and inter-departmental colleagues and suppliers to achieve departmental and company-wide objectives.
• Oversee other supervisory responsibilities, including labor budget management, performance evaluations, hiring, disciplinary actions, coaching, training, and termination recommendations.
• Accountable for department key performance indicators (KPIs).
• Trained in the Environmental Monitoring Program and swabbing techniques.
• Actively lead and participate in fostering a food safety culture within the bakery, with a clear understanding of the SIFIRI (See It, Fix It, Report It) program, which includes regular communication, education, events, and employee recognition initiatives.
• Promote a safe and healthy work environment, conducting activities safely and reporting unsafe conditions to the appropriate management.
• Perform additional duties as assigned, with the expectation of effectively managing and executing changes as the FSQA Manager.

Qualifications :