Product Marketing and Strategy Director

US Base Salary Range : $130,000 - $200,000 DOE

About Us

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

Who We Are :

Are you a purpose-driven leader who believes technology can be a powerful catalyst for social change? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.

As the second largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from Strategic Philanthropy, Fundraising & Engagement, and Impact Management and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.

Who You Are :

You are a Product Marketing and Strategy Director who combines a passion for leveraging generative AI with a deep sense of purpose in advancing Bonterra's mission. You embrace AI as an essential tool for accelerating research, writing, analysis, and ideation, while also playing a pivotal role in shaping Bonterra's product positioning, packaging, and pricing strategy. You are curious about new AI capabilities, know how to apply them at scale, and are equally energized by transforming fast-moving innovation into clear, compelling stories that advance the social good sector.

What you will do :

Define and own the voice of our products in the market-turning breakneck product innovation into clear, compelling, and value-driven narratives.

Be the source of truth for buyer personas, market sizing, packaging, and pricing.

Engage directly with customers to shape positioning and validate value delivery in real time.

Partner closely with Product to influence how we position, package, and price AI capabilities , including usage-based and outcome-based models.

This role spans both analytical rigor (market sizing, pricing strategy, survey design, COGS analysis) and creative storytelling (crafting provocative messaging, building narratives that resonate, making complexity simple).

Responsibilities :

Craft and continually refine compelling, AI-forward product narratives that set Bonterra apart in the social good market.

Serve as the primary researcher and owner of buyer personas through hands-on interviews, surveys, and fieldwork.

Engage directly with users and customers to test and iterate positioning in real time, ensuring resonance with target audiences.

Be the clear and compelling source of truth for Sales and Marketing , translating rapid innovation into crisp, accessible, and value-driven stories.

Market Definition & Strategy

Own the definition of TAM, SAM, and ICP for Bonterra's offerings, ensuring our strategy is grounded in rigorous analysis.

Translate market and competitive insights into recommendations that shape roadmap priorities and go-to-market plans.

Packaging & Pricing

Partner with Product to design and validate packaging and pricing models for AI-driven capabilities, including :

Usage-based and outcome-based pricing

Product-led growth motions

Willingness-to-pay and Van Westendorp surveys

COGS-driven profitability analysis

Lead cross-functional pricing and packaging reviews to ensure alignment with customer value and business objectives .

Customer & Market Engagement

Build direct relationships with customers and users, ensuring their voice drives how we position and deliver innovation.

Rapidly test, learn, and adapt messaging and go-to-market approaches based on feedback loops.

Represent Bonterra externally as a thought leader on AI's role in social good.

Requirements :

An AI-native marketer - Generative AI tools are second nature to you. You move faster, explore more broadly, and deliver higher quality output because of your AI-first mindset.

A storyteller and strategist - You can distil complex innovation into clear, differentiated, value-based messaging that excites customers and inspires internal teams.

An analytical thinker - You're fluent in market research, pricing strategy, survey design, and data-driven insights. You enjoy digging deep but always return with crisp, actionable conclusions.

A simplifier - You thrive on making complexity accessible and compelling, not exhaustive or overwhelming.

A visionary - You see the distinct, future-oriented value of a product and champion it with courage, even when it challenges the status quo.

What You Can Expect :

You can expect growth and innovation and to have fun along the way. You will not only be rewarded for your personal achievements, but you will also have the opportunity to be part of an organization that lives by its motto every day : Powering those who power social impact!

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Some of our comprehensive and competitive benefits include :

GenerousPTO policy

Equity for ALL regular, full-time employees from individual contributors to management - share in our success!

Up to15 paid company holidays, including some commemorating social justice events and self-care

Paid volunteer time

Resources for savings and investments

Paid parental leave

Health, vision, dental, and life insurance with additional access to health and wellness programs.

Opportunities to learn, develop, network, and connect

When we can-company-sponsored events and swag!!

Bonterra celebrates our differences in an inclusive workplace designed to support the things that make us individuals. We strongly encourage candidates from all different backgrounds and identities to apply. We are committed to being an equal-opportunity employer and a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusivity training, and more. We evaluate qualified applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital or parental status, veteran status, and other legally protected characteristics. Candidates submitting an application must have unrestricted and unlimited authorization to work in the United States and for Bonterra. Bonterra does not provide visa sponsorship for this position.

At Bonterra, we're building AI-powered tools to solve real human challenges-and we want teammates who share that enthusiasm.We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers better outcomes.

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

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Our Culture

At Bonterra, we're innovating with a higher purpose : to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.

Compensation & Benefits

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.

Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.

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Equal Opportunity & Accommodations

At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.

If you require a reasonable accommodation during the application process, please submit a request.