Operations Director

Overview

Salary : $185,000 – $215,000 per year (depending on experience and geographic location) + annual discretionary, performance-based bonus

Our Firm, Mission, Culture and Core Values : Come join our growing firm! Coopers LLP makes society safer by holding wrongdoers accountable in ways that raise consciousness regarding potentially dangerous behaviors while ensuring just compensation for our clients.

Founded on the principle that achieving success for our clients comes only from fulfilled people who remain civil in the legal system’s adversarial process, Coopers LLP is constantly working to create the best culture of any law firm. Fostering a collaborative team culture and open-door environment that supports each employee’s personal and professional growth and ensures the firm is a pleasant and fun environment is of utmost importance to our firm. We love what we do, and it shows.

Our core values are Relentless, Committed, Candid, Respectful, Collaborative, and Wise . We invite you to read more about our core values on our website’s career page.

Position Summary

The Operations Director is a mission-aligned, systems-savvy leader who ensures Coopers LLP operates with excellence, humanity, and adaptability. This role balances oversight with hands-on implementation, enabling high-functioning teams and future-ready systems. Working closely with the Managing Partner and Leadership Team, they will integrate the firm’s growth and development strategy, advance its hospitality-forward service model, and translate vision into operational clarity across the firm.

This role reports to the Managing Partner.

The below is not an exhaustive list but provides an expectation of the likely day to day responsibilities.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following :

Operational Leadership

• Work with Managing Partner and department heads to ensure the firm’s vision, values, and goals are clearly understood and consistently expressed throughout operations.
• Oversee and continuously improve day-to-day operations across departments, ensuring alignment with firm goals.
• Lead the development and implementation of SOPs, workflows, and performance metrics.
• Build strong, cross-functional relationships across legal, administrative, and client service teams.

Project Management

HR & Talent Operations

Culture & Change Management

Marketing & Communications

Minimum Qualifications

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Coopers LLP understands that the best way to provide superb service to our clients is to ensure that our employees love their jobs and the atmosphere they work in. A great culture starts with providing well for our employees. Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including :

Growth

We encourage our employees on their path to personal and professional growth. We offer a robust growth program that assists employees with envisioning and accomplishing their personal, professional, and financial goals.

Job Type

Pay

Work Location

Ability to commute / relocate

While this position offers the flexibility of working remotely within the greater San Francisco Bay area, the ability to commute to work at the San Francisco office will be required on a consistent basis.

Address

Coopers LLP

2261 Market Street, #330

San Francisco, CA 94114

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