Consumer Loan Processor

#1681

Downey, CA, USA

Pay Range

$26.06 - $39.09

Pay Range

$26.06 - $39.09

Position Type

Full Time

Job Description

PURPOSE OF JOB :

Under general supervision and in alignment with the credit union’s policies and procedures, the Loan Processor ensures efficient and accurate processing of consumer loans while delivering exceptional member service. Responsibilities include collecting and verifying documents, funding loans, ensuring compliance with disclosure requirements, and providing prompt support to members, branch staff, and external partners. This role is integral in producing a high volume of high-quality consumer loans.

ESSENTIAL RESPONSIBILITIES :

Process, fund, and disburse consumer loans, including Home Equity Lines of Credit (HELOC’s), ensuring compliance with all lending regulations.

Educate members on loan options, rates, terms, and collateral requirements while ensuring proper documentation is collected and validated.

Efficiently handle loan inquiries from members, dealers, and internal teams, providing clear explanations and technical support.

Collaborate with member advisors and branch staff to facilitate smooth loan processing and closing.

Prepares DMV documents for title transfer.

Identify members’ needs and handle members’ objections without assistance.

Effectively manage time, urgent requests, and maintain accuracy.

Willingness to take on tasks without being asked.

Maintain and follow-up on pending files.

Ability to work a variety of shifts, including evenings and Saturdays.

Perform such other duties as they are assigned.

We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every Partner has the responsibility to ask questions, seek guidance, and report concerns and / or violations of company policy or ethical standards. Financial Partners has several processes in place to communicate with leadership and expects that partners will have a commitment to integrity and uncompromising values.

EDUCATION and / or EXPERIENCE :

High school diploma or equivalent; college degree is preferred.

Minimum two years of Consumer Lending processing experience.

Proficiency in Windows, Excel, Word, and loan operating systems.

Knowledge of consumer lending compliance and regulations.

Ability to evaluate strategies, prioritize activities, and make effective use of resources.

Strong analytical and problem-solving skills

Ability to work independently and as part of a team.

The pay range for this position is listed above. Our pay ranges are designed to allow for candidates with various levels of experience and skill to be considered, and to allow room for growth to be achieved in a role over time. Generally, new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their individual combination of experience, knowledge, skills, and education as well as internal equity.

Financial Partners Credit Union is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.