Sports Programming Manager Southeast Iowa Sports Center

Job Description

Job Description

Benefits :

• Bonus based on performance
• Competitive salary
• Training & development
• Dental insurance
• Health insurance
• 401(k)

Sports Programming Manager

Reports to : General Manager

Role Summary

The Sports Programming Manager is responsible for planning, organizing, and executing a

wide range of youth and adult sports programming at the facility. This includes recreational

and competitive leagues, tournaments, skills clinics, open play sessions, and special events

across multiple sports such as basketball, soccer, volleyball, flag football, and more. This

role requires a deep understanding of sports operations, exceptional organizational skills,

customer service orientation, and the ability to lead and manage part-time staff, referees,

and coaches. The Sports Programming Manager is expected to develop innovative and

inclusive programming that increases participation, retention, and facility revenue while

ensuring safe and enjoyable experiences for all participants.

Core Responsibilities

Develop, plan, and implement seasonal sports leagues, clinics, tournaments, and events

for both youth and adults.

Manage all operational aspects of sports programming, including facility scheduling,

program setup, equipment management, and staff coverage.

Create and maintain league rules, game schedules, playoff brackets, and coach / team

communication platforms.

Supervise and evaluate referees, coaches, scorekeepers, and site supervisors to ensure

professional conduct, fairness, and program integrity.

Collaborate with the Director of Operations and General Manager on programming

logistics and customer service protocols.

Monitor registration numbers, waitlists, and attendance to inform future program

planning and staffing needs.

Act as point of contact for parents, captains, and participants to resolve disputes,

answer questions, and improve user experience.

Work closely with the marketing team to design flyers, social media posts, email

campaigns, and digital content to drive registration and program awareness.

Track and report key performance indicators including participation rates, retention

percentages, staffing hours, and net revenue per program.

Research trends in community recreation and sports participation to propose new and

innovative offerings.

Administrative Strategic Functions

Use facility management software to create program schedules, manage rosters, track

attendance, and coordinate facility space.

Assist with annual programming budget creation and monitor expenses to ensure

alignment with financial goals.

Oversee incident reports, coach conduct logs, and disciplinary matters in accordance

with facility policies.

Maintain updated SOPs and operational guidelines for all sports programs and ensure

staff compliance.

Leadership Staff Oversight

Recruit, hire, train, schedule, and supervise part-time staff including coaches, referees,

and supervisors.

Develop seasonal training and onboarding resources specific to each sport and role.

Provide real-time support to staff during leagues and tournaments and conduct mid-

season and post-season performance evaluations.

Foster a positive, accountable, and inclusive team culture that emphasizes

professionalism and service.

Qualifications / Requirements

Bachelors degree in Sports Management, Recreation, Kinesiology, or a related field

required.

Minimum 35 years of experience managing recreational or competitive sports

programming.

In-depth knowledge of rules, scheduling formats, and officiating for multiple sports (e.g.,

basketball, soccer, volleyball).

Proven ability to manage and motivate part-time staff in a dynamic environment.

Strong written and verbal communication skills, especially in dealing with participants,

parents, and partners.

Ability to work nights and weekends during peak programming and events.

Proficiency with Microsoft Office and recreational management platforms (e.g., Dash,

League Apps, or similar).

CPR and First Aid certification preferred.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or

qualifications associated with the role. The Company reserves the right to assign other

duties as required to meet business needs.