Software Asset Management Analyst

Overview

Description

Leidos' Chief Information Office (CIO), within the Digital Modernization Sector, has an opening for a Software Asset Management (SAM) Analyst to join our CIO Services team. This role is responsible for the lifecycle management of software assets, ensuring compliance, cost optimization, and accurate software entitlement data using the ServiceNow SAM Pro platform. Ideally, the candidate will have familiarity with IT Asset Management (ITAM) industry best practices.

Location

Location : This position offers full time remote work from any location in the U.S. with ability to travel up to 10%.

Citizenship

Citizenship : U.S. Citizenship is required.

Primary Responsibilities

• Administer ServiceNow SAM Pro as a Software Asset Management Analyst to enable accurate software installation discovery, ensure license compliance, and support end-to-end asset lifecycle management.
• Create, manage, and maintain software entitlements, including accurate license models, ensuring proper license distribution, and terms of use, in relation to ServiceNow managed contracts.
• Perform software license reconciliation to compare entitlements against deployments and usage.
• Monitor software consumption and identify opportunities for license optimization and cost savings.
• Ensure data quality by analyzing integrations with discovery tools (e.g., SCCM, JAMF, Intune, Nexthink); identify, analyze, and resolve defects through root-cause analysis and continuous monitoring.
• Facilitate internal and external audits by delivering precise entitlement, deployment, and usage data through validated asset records and system reporting.
• Collaborate with ServiceNow developers, leveraging knowledge of the SDLC to define requirements, conduct user acceptance testing, analyze system behavior, and troubleshoot defects.
• Assist in driving continuous improvement by identifying process gaps and recommending areas to gain efficiency through system automation.
• Share knowledge of Software Asset Management best practices to improve company processes.

Basic Qualifications

Preferred Qualifications

Note

Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."

Pay Range : $57,850.00 - $104,575.00. The pay range is a general guideline and does not guarantee compensation. Other factors may influence offers.

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