Sales Operations Coordinator

Company Description

ID Supply Co. is a privately held merchandise group based in Orange County, California. We specialize in design, licensing, production, and global distribution for some of the most recognized brands in the world. With a vertical model and a fast-paced environment, we deliver end-to-end solutions with speed, quality, and innovation.

Role Overview

The Sales Operations Coordinator is responsible for ensuring seamless execution between sales, retail partners, and internal operations. This role manages all order entries, EDI transactions, and retailer portal requirements while coordinating ship and cancel dates, ticketing, packing, and pricing needs with the production team. The ideal candidate has a strong background in retail operations, understands retail cadence, and is highly skilled in order management systems and data tools.

Key Responsibilities

• Process all sales orders utilizing retailer portals and internal systems
• Manage and oversee all EDI transactions, ensuring accuracy and compliance with retailer requirements
• Act as the primary liaison with retail buyers on ship / cancel dates, order updates, and fulfillment status
• Partner with the production team to align order details, ticketing, labeling, pricing, and packing requirements
• Maintain accurate records of sales orders, ensuring visibility for leadership
• Troubleshoot and resolve issues with portals, EDI, or data discrepancies in a timely manner

Qualifications

Work Environment

Compensation & Benefits

$75,000.00 annual