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Part Time Concierge
Part Time ConciergeTerraBella Little Avenue • Charlotte, NC, US
Part Time Concierge

Part Time Concierge

TerraBella Little Avenue • Charlotte, NC, US
30+ days ago
Job type
  • Part-time
Job description

Job Description

Job Description

  • Job Title : Part-Time Concierge
  • Location :
  • Charlotte NC
  • Job Type :
  • Part-Time
  • About Us :

Terra Bella Little Avenue is a leading [industry or type of business, e.g., luxury residential property, hotel, corporate office, etc.] dedicated to providing exceptional service and creating memorable experiences for our clients. We are seeking a detail-oriented and customer-focused Part-Time Concierge to join our team and help us maintain our high standards of excellence.

  • Job Summary :
  • As a Part-Time Concierge, you will be the first point of contact for our residents / guests, providing them with a warm welcome and exceptional service. Your primary responsibilities will include assisting with inquiries, coordinating services, and ensuring a positive experience for all visitors. This role requires a professional demeanor, excellent communication skills, and a commitment to delivering outstanding customer service.

  • Key Responsibilities :
  • Greet and welcome residents / guests in a warm and friendly manner.
  • Answer inquiries related to property amenities, local attractions, and services in the area.
  • Assist residents / guests with reservations for restaurants, transportation, and entertainment.
  • Provide recommendations for local services, events, and activities.
  • Coordinate the fulfillment of special requests, such as deliveries, maintenance issues, and other services.
  • Manage package and mail delivery and notify residents of arrivals.
  • Maintain an organized and tidy concierge desk area.
  • Collaborate with other team members to ensure seamless communication and service delivery.
  • Handle guest complaints or issues promptly and professionally.
  • Stay informed about local events, attractions, and services to provide accurate information to residents / guests.
  • Perform additional administrative tasks as needed.
  • Qualifications :
  • High school diploma or equivalent; additional education in hospitality or related fields is a plus.
  • Previous experience in concierge, hospitality, or customer service roles preferred.
  • Strong interpersonal and communication skills, with the ability to create a welcoming atmosphere.
  • Proficient in Microsoft Office Suite and experience with property management systems or concierge software is a plus.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Excellent problem-solving skills and the ability to think on your feet.
  • A commitment to providing exceptional service and enhancing the guest experience.
  • What We Offer :
  • Competitive hourly wage.
  • Flexible scheduling to accommodate your needs.
  • A supportive and dynamic working environment.
  • Opportunities for professional development and growth.
  • If you are a motivated individual with a passion for customer service and a desire to create unforgettable experiences, we would love to hear from you! To apply, please submit your resume and a cover letter detailing your relevant experience.

  • [Company Name] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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    Concierge • Charlotte, NC, US

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