Assists in the upkeep of the front end, while providing customer service to our customers.
Greets customers when within ten feet and four seconds of contact, responds to requests for service and assistance in a timely manner, exceeding customer expectations
Assists customers by finding items and helping them to their car
Bags like groceries together while using the least possible number of bags
Checks for bottom of the basket
Retrieves shopping carts from parking lot and returns them to proper location for customer use and completes shopping cart retrieval log
Retrieves stray baskets and returns them to proper area for customer use
Upkeeps the cleanliness of carts and baskets by removing trash and discards appropriately
Pulls out items from shelves to front by arranging products to be at least two high and two deep (with the exception of top shelf)
Provides basic cleaning of store including spills, hourly checks of grocery floor to complete sweep & mop log
Returns stray items / returns to their proper area, while maintaining product freshness by returning all perishables and frozen items to their proper areas promptly and removes damaged products from sales floor
Refills bag wells of front end, takes out trash, and sweeps up parking lot
Performs other related duties as needed as assigned by manager
Stand for long periods of time, very frequent walking back and forth to assist all registers
Frequent usage of arms and hands to bag groceries
Carry up to 40 pounds
Push and pull up to seven shopping carts, during their retrieval
Use proper safety procedures
Able to listen to directions and follow through independently
Good communication and observation skills
Previous experience working with the public
Air condition while in store, subject to outside conditions of heat, rain, and wind while retrieving wagons / helping customers to their car, and chill temperatures if products need to be retrieved from chill
Very fast paced
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Courtesy Clerk • Lahaina, HI, US
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