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Commercial Lines Account Manager

Commercial Lines Account Manager

World Insurance Associates LLCNew Bedford, MA
30+ days ago
Job type
  • Full-time
Job description

Position Overview

The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.

Primary Responsibilities

  • Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
  • Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
  • Handling renewals, service requests, claims, billing and new policies
  • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
  • Review all applications, policies, endorsements and audits for accuracy
  • Coordinate expiration list with department manager to obtain renewal business information

Qualifications

  • Bachelor’s degree or equivalent work experience, preferred
  • Three years minimum Commercial Account Management experience required
  • Property & Casualty License required
  • Valid driver’s license and insurance, required
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
  • Applied / Epic or similar agency management software experience, preferred.
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven.
  • Maintain a sense of urgency and ability to work with and meet deadlines.
  • Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
  • The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude