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Floral Supply/Hardgoods Representative
Floral Supply/Hardgoods RepresentativePOTOMAC FLORAL WHOLESALE • Silver Spring, MD, US
Floral Supply / Hardgoods Representative

Floral Supply / Hardgoods Representative

POTOMAC FLORAL WHOLESALE • Silver Spring, MD, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Become a part of our thriving team! We are a leader in the floral industry, renowned for our high-quality flowers and service.

Join our expanding team as a Floral Supply / Hardgoods Representative.

Overview : In this role, you'll be selling our hardwood floral supplies, assisting walk-in customers, and answering phone calls.

Responsibilities :

  • The first point of contact for customer inquiries.
  • Actively driving positive customer experience on the supply sales floor.
  • Respond to customer requests and provide a comprehensive follow-up to account and order details.
  • Alleviate customer traffic during peak times to ensure a smooth checkout transaction.
  • Ensure our hard goods meet the highest quality standards by working with warehouse staff to track stock and guarantee that orders are fulfilled smoothly.
  • Respond to product inquiries, offer recommendations, and conduct product searches.
  • Data input and verification of order information, discounts, and store credit information.
  • Offer assistance and provide support to the supply warehouse operation and maintenance of the workspace, as well as adherence to workplace safety at all times.
  • Collaborate with warehouse operations, purchasing, and dispatch for the execution of holidays and promotional events.
  • Staying informed about the latest trends and opportunities in the floral supply market.

Qualifications :

  • Two years of experience in sales and retail, especially with hard goods and supplies, ideally within the floral industry.
  • Knowledge of wedding and event decor, as well as a broader range of floral applications, is a plus.
  • Excel at building customer relationships, have excellent communication skills, and have experience with the Microsoft Office Suite (Excel, Word).

    • We offer :

  • A fun and energetic workplace
  • Competitive pay
  • Comprehensive health benefits, including a 401K with company match
  • A generous employee discount and much more!

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