After-Sales Regional Manager - Pacific Northwest

After-Sales Regional Manager – Pacific Northwest

Ecorobotix Inc. develops AI-based ultra-high precision spot-spraying technology that drastically reduces chemical usage while keeping costs competitive. The ARA tractor-towed machine is currently deployed, and the company is scaling rapidly in the United States.

Base Pay

$90,000 – $115,000 per year (base only; experience and skills will be considered).

Key Responsibilities

• Deliver a world-class after-sales support experience to dealers by providing expert technical guidance and timely solutions to complex mechanical and system-level issues.
• Provide in-depth dealer training focused on Level 1 and Level 2 troubleshooting, with a particular emphasis on hands-on mechanical repairs, diagnostics, and preventative maintenance.
• Act as the go-to technical expert for regional dealer inquiries involving mechanical system failures, performance inconsistencies, and field-based troubleshooting.
• Develop and manage long-lasting relationships with dealers and end users.
• Ensure diagnosis and technical support over diverse areas of expertise : control software, hardware, mechanics, and field applications.
• Manage dealer warranty claims to uphold overall satisfaction.
• Collaborate internally with other departments of Ecorobotix Inc. to ensure continuous improvement of our products, services, and workflows.
• Develop and maintain troubleshooting guides, service manuals, and technical bulletins focused on mechanical failure modes and field repair techniques.
• Continuously learn on product evolution and troubleshooting procedures.
• Travel domestically and internationally as required.

Qualifications

Experience / Skills

How to Apply

Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining Ecorobotix Inc. as a Pacific Northwest After-Sales Regional Manager to careersusa@ecorobotix.com. We look forward to hearing from you!

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