Business Analyst

Overview

The Business Analyst will play a critical role in supporting sales strategy execution, operational risk monitoring, and cross-functional coordination across Lines of Business (LOBs). This role complements the broader Strategy function by translating strategic priorities into actionable initiatives, tracking progress, and ensuring operational alignment. While the position does not include direct client interaction, it is instrumental in accelerating sales growth, enhancing performance, and strengthening communication between business units, Risk, Compliance, Operations, Technology, and Finance.

Principal Duties & Responsibilities :

• Support repricing and Net Interest Margin (NIM) expansion initiatives for Commercial and Commercial Real Estate (CRE) loan portfolios.
• Assist in executing sales strategies by ensuring initiatives are communicated, quality reviews are performed, and progress is tracked against KPIs.
• Coordinate pipeline reviews, campaigns, team meetings, and achievement of performance goals.
• Map business opportunities, evaluate lead quality, and direct high-potential prospects to bankers.
• Monitor client calling activities, pipeline management, and closed deals, ensuring weekly compliance.
• Collaborates with Marketing on Campaigns, and Communications initiatives.
• Ensure alignment and consistency across all LOBs in initiative execution.
• Facilitate communication between bankers and support functions including Risk, Compliance, Operations, Technology, and Finance.
• Improve coordination with Assistant Regional Directors (ARDs) and detection of early warning cases.
• Monitor operational risk issues and self-identified issues in partnership with the First Line of Defense (1LOD).
• Track and coordinate findings and responses across all LOBs.
• Support engagement with Compliance and Risk to anticipate and address regulatory requirements.
• Monitor balance fluctuations and alert leadership to significant changes.
• Prepare business review materials, executive summaries, and presentations for leadership.
• Assists with managing budgets, overing vendors, supporting resource allocation, onboarding, and team engagement initiatives.

Qualifications

Education