Sales Manager

Sales Manager

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Job Summary

The Sales Manager has overall responsibility for selling guestrooms for an assigned market segment(s). The Sales Manager will assist the sales team in meeting or exceeding the hotel's budgeted financial targets. The Sales Manager is also responsible for meeting assigned monthly sales goals.

Minimum Requirements

Education College degree or High School Diploma with related experience

Experience Previous sales experience minimum 2+years' experience

Skills and Knowledge

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Must be able to read, write, and understand English

Excellent verbal and written communication skills including leading and participating in formal presentations

Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal

Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment

Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position

Ability to work as part of a team

Strong desire to deliver high quality of customer service

Detail oriented and organized as it pertains to accuracy and efficiency

Good personnel and management and organizational skills

Job Duties

Assist sales team in achieving and exceeding budgeted goals in guestroom revenue, profit and occupancy for the total hotel

Effectively communicate with Director of Sales and / or Director of Revenue to review opportunities that impact revenue goals

Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)

Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc

Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads

Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc

Arrange site inspections of the hotel for new accounts

Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects

Respond to all sales inquiries within 24 business hours

Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)

Responsible for negotiating sales contracts and the implementation and setup as required

Analyze historical, current and future hotel / market trends and develop strategies to maximize occupancy and average rate of hotel through creative and selective selling

Assist in the development of the annual budget and quarterly owner reviews

Participate in management meetings to discuss budget, forecast and rate

Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction

Participate in hotel weekly staff meeting, if applicable

Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and / or weekend hours

Other duties as assigned

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job?related requirements.