Member Consultant II - NEW LOCATION IN BAINBRIDGE ISLAND!

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $26-$28 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here

MPACT YOU'LL MAKE

As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your

expertise

BECU's

products will allow you to

identify

diagnose, and address members' consumer financial needs

and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving

members'

needs and providing

expertise

in specialized financial services.

WHAT YOU'LL DO

Exceptional Member Experience and Sales Consultation :

Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.

Sign all line and loan documents that originate through outbound / inbound call center, ensuring each Member's needs are fulfilled.

Assisting the community with financial wellness

This could involve financial education programs,

assistance

with budgeting, debt management, or access to financial planning resources.

Compensation Transparency :

We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness :

• Member Consultant : $26.00 – $27.00 per hour

Offers are made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.

About This Position :

By applying to this role, you're expressing interest in joining the Sound View District.

Travel Expectations :

Reliable transportation and commitment / ability to travel to Tukwila and Bainbridge Island NFC (and other financial centers as needed) listed above required.

Training Schedule :

Post-Training Schedule :

QUALIFICATIONS

Minimum Qualifications :

Bachelor's Degree or equivalent related experience

Minimum two years of experience in a sales-oriented, financial, or retail environment

Desired Qualifications :

One year of experience in a financial institution

Thorough understanding of the sales process and ability to manage a sales pipeline

efficiently

Strong

proficiency

and comfort level

with learning new

systems and

programs

with the

ability to navigate multiple systems

simultaneously

Ability to successfully complete

12-week

in-house training program after hire

Comprehensive understanding and knowledge of Credit Union key

objectives

product

and service solutions

Knowledge of state and federal laws and regulations

pertaining to

membership, deposit, and loan products and services offered.

Proficient verbal and written communication skills to enable daily communication with

Member

Proficient math aptitude and analytical skills

roblem resolution, negotiating, organization, multi-

tasking

and peer coaching

skills

Ability to work flexible shifts

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions

don't

just fill a role, but fuel the growth and success of BECU? This is more than a job –

it's

a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your

expertise

to the table, and

let's

achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now

BECU #

YourGrowth #BECUJourney

EEO Statement :

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.